John Wilson

Detroit, MI

NMLS 1375624

Executive Credit Upgrade Consultant

John's Reviews

Pamela Campbell
John was helpful in guiding me to do what I needed to do to increase my credit score. He is very patient and professional. Thank you John
Michael Conner
My credit score was so bad it took almost 2 years to fix it but John hung in there with me and guided me through it all. He is a great guy. Thank you so much for your help.
Lauren Moquin
John is a top gun. He diligently worked with me to clear a couple of credit issues that caused my credit score to drop while I applied for a mortgage. I had no idea what my options were or how to resolve the issues. John provided simple and specific recommendations and also provided the information I needed to perform the fix. John stayed in constant contact providing me with the next steps ...John is a top gun. He diligently worked with me to clear a couple of credit issues that caused my credit score to drop while I applied for a mortgage. I had no idea what my options were or how to resolve the issues. John provided simple and specific recommendations and also provided the information I needed to perform the fix. John stayed in constant contact providing me with the next steps and updates. At one point my dealings with the agents holding the credit accounts got slightly frustrating and I got upset. Johm was cool and professional and got me through it. In the end, which was fast, and with relatively little effort on my part, the problem accounts were deleted and my credits scores increased significantly. I am much better off now due to John's professional assistance.Read MoreRead Less
Susie Veach
I have been working on my credit, and John was always available when I needed advice. He set me on the right path and thanks to him I can refinance my Condo. Knowledgeable, personable, and caring, I have nothing but high praise for him!
Latoya Jackson
Awesome customer service....very responsive and helpful!!!
Mary Lennon
John was great to work with
He told me exactly what to email to him
He helped me to raise my credit score
I'm so appreciative for all he did so quickly to help me better myself
Frank Knight
John was exception in assisting us on the credit corrections needed to purchase our new home. Thanks again for his service.
Kjell Sands
Helpful, knowledgeable and a pleasure to work with. I would recommend John to anyone looking for expert help.
Sherry JanJan
I applied for mortgage loan and John have helped me to reach the credit in the best spot possible. John is pure professional, very knowledgeable and was responsive throughout the process. We will definitely be recommending him to others in the future.
Alyssa Prochaska
John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now.

He was kind, patient, understanding, informative, always prompt in our correspondence and most importantly communicative. Our correspondence always felt more like I was talking to an informed, longtime friend ...John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now.

He was kind, patient, understanding, informative, always prompt in our correspondence and most importantly communicative. Our correspondence always felt more like I was talking to an informed, longtime friend rather than an uncaring big business only vying after my money. Which I think, a lot of the time, can be the stereotypical bias that comes along with working with a larger company.
I had so many people tell me “just go to a local bank, you’ll get better service, better rates" etc.
But, my first experience with a small bank for the initial buying process was completely the opposite of what I experienced with Rocket Mortgage/Rocket Mortgage. In an attempt to keep it light ill just say I left no reviews, for anyone at that bank.

Back to the point; although, several other companies approached me for refinance rates attempting to poach me from Rocket Mortgage (only after my credit was high enough to qualify, that is), I felt I had really established a relationship with John. And in the end, that’s all we as customers really want; right? A relationship that feels good with people at businesses that really make us feel like we are making the right choice? Well, that’s what John does for you at Rocket Mortgage. You are so lucky to have an employee like John. I don’t even know what the core values are at Rocket Mortgage, but I’ll tell you what, I could feel them throughout our interactions.

Thanks John, I could never have refinanced my home without you! For anyone trying to decide what company to go with for your next refinance or first time home buying experience needing a little extra help with their credit, go with John at Fresh Start, Rocket Mortgage/Rocket Mortgage. You wont regret it.

started working with John in December 2019 and I was able to refinance signing closing paperwork March 2020.Read MoreRead Less