Jon Mueller

Detroit, MI

NMLS 1552455

Triple Crown Banker

Jon's Reviews

Anthony Sawaya
I had the best customer service experience I've ever had with this kind gentleman. I couldn't rate him high enough. You don't find customer service like this in ANY field nowadays. He took me through everything step-by-step, answered all of my questions and was fantastically accessible. He was very realistic and honest with me throughout the entire process which I absolutely appreciated. Really ...I had the best customer service experience I've ever had with this kind gentleman. I couldn't rate him high enough. You don't find customer service like this in ANY field nowadays. He took me through everything step-by-step, answered all of my questions and was fantastically accessible. He was very realistic and honest with me throughout the entire process which I absolutely appreciated. Really outstanding serviceRead MoreRead Less
Robin Lee Gallagher
Jon was available immediately when we needed him! He is kind, caring and wise! We made a split decision to make an offer on a house and Jon got our pre-approval letter to us within minutes! He made himself available to us even after hours. Definitely a guy you can count on! Thanks Jon for everything and for making the process simple!
Brook Evelyn
Jon was friendly, helpful and knowledgeable from the beginning of the process. Excellent communication and Jon was a dream to work with! As a first time home buyer Jon made sure I understood the things I didn't understand and was patient and helpful would definitely recommend! Thanks Jon!
Paul Buckley
Jon was fantastic. He made me feel like my request was his number 1 priority no matter when I called or emailed. I will be using Rocket Mortgage for my next home without a doubt.
John Jarc
Jon is a prime example of what customer service should be. He is patient, knowledgeable, helpful and a go getter to say the least! I dont think he could even do a better job then he already did with helping my family purchase a home!
Chasady Polston
Jon answered all questions that I had and he was very patient throughout the process.
Jo Jo
Extremely kind, quick and helpful through the process.
Michael Lewis
Jon Mueller was very knowledgeable about the entire process from start to finish on my home loan. Jon was always there when I had a question or needed anything throughout the entire process all the way through closing. I have the upmost respect for him as he was always upfront and honest with me about everything. My house was worth more than what I paid for it (bought from family) so Jon rolled in...Jon Mueller was very knowledgeable about the entire process from start to finish on my home loan. Jon was always there when I had a question or needed anything throughout the entire process all the way through closing. I have the upmost respect for him as he was always upfront and honest with me about everything. My house was worth more than what I paid for it (bought from family) so Jon rolled in all of my closing costs into loan so I didn’t pay anything out of pocket at closing. My credit is not good and they were the only people that could get me financed. I feel like I owe that to Jon. So thanks for making my dreams of being a homeowner come true Jon. I highly recommend Rocket Mortgage and Jon for anyone that is planning to buy a home. Thanks very much JonRead MoreRead Less
Jennifer Mueller
Jon was very professional, quick to respond, answered all my questions in a timely manner, kept me in the loop frequently, made me feel safe and secure advocating on my behalf financially to meet my families needs and wants, very detailed oriented, and very comforting and easy to talk with. He was an absolute pleasure to work with and made this big decision a painless and pleasurable experience.
Beverly Shenkel
John was excellent . Very informed, patient , and worked hard at getting Refinancing done . Was very pleasant to work with and made process painless and simple as possible . Would definitely recommend to friends . Thank you !