Jon was very responsive to my questions and guided me to a solution that fit me perfectly.
Chris Norch
Chris Norch
551
I was amazed and the extremely prompt response from Jon regarding my initial refinance inquiry. The initial process and pre-approval process went seamlessly and my refinance and closing was set in SIX BIUSINESS DAYS! I can't compliment Jon and the process enough and have given countless referrals for Jon and Rocket Mortgage since ... well done!!!
Angela Benjamin
Angela Benjamin
551
Jon was a pleasure to work with, he answered all my questions by phone or email, and made the refinance process easy.
Travis Morgan
Travis Morgan
551
Extremely helpful and worked hard to get me what I needed to make the process work. Made me feel important.
Daniel Roylance
Daniel Roylance
551
Jon was wonderful to work with. From beginning to end, which did not last that long at all, Jon was there every step of the way. I had a lot of questions and Jon was always able to get me answers in a timely manner. I would recommend him to anyone looking to refinance.
Tricia Lapacka
Tricia Lapacka
551
Jon was so helpful and answered all of our questions. He really took the time to make sure we understood the process and was always available when we needed him
Mike Lapacka
Mike Lapacka
551
The experience was great because it was really hands off. I got a lower interest rate at a lower monthly payment. I call that a real win all the way around! Jon handled everything and made the process really easy. The whole process from beginning to end was quick and easy.
Glenn Mueller
Glenn Mueller
551
Jon was great! Extremely patient too working with my wife (very computer illiterate) to get documents signed.
Sandra Allen
Sandra Allen
551
Jon went above and beyond for me during the process. He was knowledgeable and gave the best guidance. I was kept inform about everything in a timely manner.
Christina Beaver
Christina Beaver
551
Jon was informative and kind. He worked efficiently and quickly to help me procure a refinance loan after the previous loan rep got angry with me because i hadnt changed my utilities to my name after my husbands death, for the proof of occupancy quickly enough for him. He put me on a three month wait. Jon called me and right away fixed and apologized for the rude treatment received from the fellow...Jon was informative and kind. He worked efficiently and quickly to help me procure a refinance loan after the previous loan rep got angry with me because i hadnt changed my utilities to my name after my husbands death, for the proof of occupancy quickly enough for him. He put me on a three month wait. Jon called me and right away fixed and apologized for the rude treatment received from the fellow rep immediately. Thank you Jon, I will definitely use your services again if needed and refer you if someone is looking to buy or refinance a home.Read MoreRead Less
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