Joseph Farraj

Detroit, MI

NMLS 2088176

Executive Banker

Joseph's Reviews

Kim Nhung
I am the listing agent. Rocket mortgage took 1 month to process a loan and couldn’t get it done. Very poor communication from previous loan officer Joseph Farrah then Rashard Lynch took over on 12/21. Asked him many times if he can process the loan because of the urgency of the process, he said yes. On 12/31 he said the buyer turned the docs in and he started to work on it. Then he said he is ...I am the listing agent. Rocket mortgage took 1 month to process a loan and couldn’t get it done. Very poor communication from previous loan officer Joseph Farrah then Rashard Lynch took over on 12/21. Asked him many times if he can process the loan because of the urgency of the process, he said yes. On 12/31 he said the buyer turned the docs in and he started to work on it. Then he said he is having trouble. Then he said buyers are still missing docs. Now we are unsure of if he can process this loan or not. We don't even have an estimated close date. Buyers, sellers, buying agent and me listing agent are all very frustrated. House is now more than 40 days on market with sellers checking in everyday to see whats going on! Yes, we also filed a complaint with Rocket Morgage manager.

Buying agent also stated he will write a bad review against mister Farra as well!Read MoreRead Less
Joseph Farraj
Reply from Joseph Farraj:

Thank you for your review. As a Licensed Expert it is my priority to meet the client’s loan goals. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave anyone feeling this way. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do ...Thank you for your review. As a Licensed Expert it is my priority to meet the client’s loan goals. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave anyone feeling this way. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Zvmid SB
Joseph was very accommodating and helpful. He listened to my concerns and always responses ASAP. Thank you Joseph for helping us reached our dream house. 😊
Ronald Pailglass
Made our dream come true and always there for us every step of the way. I would gladly refer him to anyone.
Pranav Balakrishnan
Joseph was prompt and knowledgeable. He was able to answer all my questions and help me understand the process, specially given that I am on a visa.