Katie Atkins

Cleveland, OH

NMLS 1866516

Senior Banker

Katie's Reviews

Wendy Haz
Katie without a doubt was one of the best parts of our home buying experience. She was patient, friendly and professional at all times. If she wasn’t going to be available she made it known and had a back up. She responded quickly to emails, texts and phone calls. We made it through the mortgage process with was and in record time. It was an amazing experience. If you have the pleasure to work ...Katie without a doubt was one of the best parts of our home buying experience. She was patient, friendly and professional at all times. If she wasn’t going to be available she made it known and had a back up. She responded quickly to emails, texts and phone calls. We made it through the mortgage process with was and in record time. It was an amazing experience. If you have the pleasure to work with Katie I promise you will not be disappointed.Read MoreRead Less
Rhonda Garrison
Katie is awesome! She kept up with me for over a year, was extremely patient and worked with me to get the house of my dreams! Thank you Katie, you rock!
Indira Rocha
Katie was Pre use and got back to us promptly. I would recommend her to a friend.
Shirley Honig
Very knowledgeable, friendly, and available for all questions
Mahnique Edwarda
Overall excellent Customer service experience from a knowledgeable and experienced staff.
Cathy Donovan
For some reason, my mortgage of $68,000 on a $240,000 home was complicated. I sometimes thought it would never be completed. Yet as small as the amount was; Katie worked as diligently as if if were $1,000,000 mortgage. She always made time for my calls and questions. I don’t anticipate needing another mortgage in my lifetime; but if I did, Katie would be a huge factor in deciding where to apply!
Bruce Butler
I refer to Katie as my mortgage lifesaver. The mortgage company I was with sent me a message 40 days before my buyer's contract expired stating they could not close the deal. I reached out to Katie and within two weeks I had my approval letter. Katie ensured lines of communication were always open, providing me with status updates at the end of each week until she turned me over to the closing ...I refer to Katie as my mortgage lifesaver. The mortgage company I was with sent me a message 40 days before my buyer's contract expired stating they could not close the deal. I reached out to Katie and within two weeks I had my approval letter. Katie ensured lines of communication were always open, providing me with status updates at the end of each week until she turned me over to the closing team. Katie's customer focus made it possible for me to close in less than 30 days.Read MoreRead Less
Bbrian Foursh
Katie is as very responsive and provided me with any and all information that I needed in order to complete my home refinance. I would definitely recommend her for anyone looking to purchase or refinance a house in the future.
Charlie Rodda
Katie was fantastic. Always helpful friendly and easy to understand. I changed my mind several times about how to handle certain situations and she was very patient and helpful.
Linda Inglett
Katie was great to work with. Always responsive and helpful and willing to discuss any questions or concerns we had. Would definetely use her again.