Mr. Keith is a very professional and heart warming gentleman. He engages his clients with extreme care and compassion. He is quick to keep to relate to his customer. His is very knowledgeable in his profession. I was quite impressed with his caring and ability to relate to my life on a personal base. I would highly recommend Mr. Keith because he answers questions and gives direct honest answers.
Susan Dawson
Susan Dawson
551
This man was amazing! He was knowledgeble, informed and treated us with the utmost respect at all times - even when we changed the amount of the loan the day before we were to sign. I don't know how he stayed so patient with us, but he did. I truly appreciate all the help he gave us.
Karen Allen Zonts
Karen Allen Zonts
551
Very personable and helpful.
Jenifer Scott
Jenifer Scott
551
Keith was exceptionally expedient and performed with the utmost professionalism. The whole process was smooth as silk.
John King
John King
541
did a good job. Seemed to have a bit of a challenge because multiple properties with Rocket Mortgage and I was just refinacing one
Jeff Cunningham
Jeff Cunningham
541
Overall the experience was good and I believe with more experience you’ll be top shelf. My recommendations include:
1. Understand the specifics of what VA requires (e.g. is appraisal required for a refi). From my research I learned this
2. Be careful to not feel you need to “thank a veteran “ more than once. You did that quite a few times that were not necessary.
3. Make sure you get name, ...Overall the experience was good and I believe with more experience you’ll be top shelf. My recommendations include:
1. Understand the specifics of what VA requires (e.g. is appraisal required for a refi). From my research I learned this
2. Be careful to not feel you need to “thank a veteran “ more than once. You did that quite a few times that were not necessary.
3. Make sure you get name, address etc. completely accurate the first time. Mailings were generated with incorrect information.
4. Follow up more often. A simple text or email would have been good. Some times a week or more passed without contact.