Answered all of my questions as the process proceeded. I didn't get the feeling that I was an interruption to her day when we talked. Good people person.
Karen Wilcox
Karen Wilcox
551
I cant imagine not having Kelly through this process. Her support and guidance through a major change in my life! she was patient, supportive, positive and a true blessing to have with me. always there when i called , truly became a friend, I have told everyone about Rocket Mortgage and Kelly . Awesome
Victoria Khounphiaphon
Victoria Khounphiaphon
551
Probably the best person to talk to for first time home buyers. She was able to explain everything in ways that made more sense, always really helpful. I have bad anxiety about talking on the phone and she instantly made me feel more comfortable with everything.
Debbie Coffey-Thiessen
Debbie Coffey-Thiessen
551
Kelly is a wonderful, cheerful, caring person who has lots of patients walking me step by step through every process. She is always available for questions, no matter how small it was. Very glad she was the one who helped us with our loan process. Thank you so much kelly.
Crystal Grimsley
Crystal Grimsley
551
Kelly was not only professional but she went above and beyond. She was on top of everything, timely and organized. She really helped make this an enjoyable process and I really felt her great attitude and passion . Definitely recommend anyone to work with her! She works as if she's been doing this for many many years.
Mike Beausoleil
Mike Beausoleil
551
I was scared and have been turned down several times for approval from other lenders. After doing my research I knew I should be able to be approved somehow. When I spoke to Kelly she made me feel important and not like a waste of time. I was hesitant to give an info as I was afraid of my score and did not want to damage it. I gave in and I’m GLAD I DID! Kelly was able to approve me and her ...I was scared and have been turned down several times for approval from other lenders. After doing my research I knew I should be able to be approved somehow. When I spoke to Kelly she made me feel important and not like a waste of time. I was hesitant to give an info as I was afraid of my score and did not want to damage it. I gave in and I’m GLAD I DID! Kelly was able to approve me and her patience with me was awesome! Once I get settled in I will be calling her back when it’s time to refinance and lower my payments. Thank you Kelly!Read MoreRead Less
Jeremy Rubel
Jeremy Rubel
551
Kelly was there whenever we had questions, which was rare, as the process was so simple and fast. A great experience!
Dave Ly
Dave Ly
551
Kelly was fabulous. She was professional, showed a sense of urgency, and made us feel like we were her only customers. Her high level of customer service was refreshing. We would recommend her to anyone in the market to buy a house.
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