Kelsey was fantastic! She kept in constant contact with me throughout the transaction and we made it to closing with no issues.
Brenda Fielding
Brenda Fielding Real Estate Professional
551
Excellent to work with Kelsey!! I will work with her again !
Ronald Stotts
Ronald Stotts
551
What can I say? Kelsey is everything you want when going through what can be a difficult process. She made it easy. I have moved quite a bit and have had the displeasure of dealing with major Banks and lending institutes in the past. I have never had such a smooth worry free transaction. I will recommend her without hesitation to anyone contemplating a home purchase!
Dan Vince
Dan Vince
551
WOW is all I can say, I originally started to work with Kelsey a couple months back and then I started to shop other banks and see if I could do better with the rates. However she never gave up with me, which being in the car business is something that you have to love about someone is the consistence and the tendency to never give up on a prospect. In the mean time I was working with Citi they ...WOW is all I can say, I originally started to work with Kelsey a couple months back and then I started to shop other banks and see if I could do better with the rates. However she never gave up with me, which being in the car business is something that you have to love about someone is the consistence and the tendency to never give up on a prospect. In the mean time I was working with Citi they did get me a little better rate with Rocket Mortgage ( at the time) but the customer service was very very poor compared to what I received from Kelsey. After 2 weeks of dealing with Citi, I called Kelsey back updated her with my progress and when my closing date was, and we worked around the clock together for 2 days making sure I had everything they needed to stay on track. Kelsey has superior customer service skills, excellent communication, and understanding, very up beat and positive attitude to get the job done. She made my first house buying experience go from traumatic to outstanding. Thank you Rocket Mortgage for having Kelsey on your team. Read MoreRead Less
Theresa Haddad Maynard
Theresa Haddad Maynard Real Estate Professional
551
I have worked with a lot of loan officers as a real estate agent. Kelsey always responds quickly and makes sure she is doing the best for her clients. I recommend her to many of my clients and look forward to working with her in the future.
Rae Elaine Souza
Rae Elaine Souza
551
She is amazing to work with and helpful in any way she can.
Zac Hales
Zac Hales
551
Kelsey went way out of her way to help me. I ended up having to go to another handler, but know you are in good hands with her!
Cheryl Pecora
Cheryl Pecora
551
Kelsey was great....very professional, very prompt, very cordial. I was impressed with her attention to detail. Very efficient. Five Stars!!
Jessica LeComte Wilson
Jessica LeComte Wilson
551
Kelsey was very friendly and extemly patient with me. I'm very difficult to get ahold if being that I work at a faculty that doesn't allow our phones on during our shift. So, we played quite a bit of phone tag. I would have been perturbed if I was her, but she never once let me feel like I was a bother! She answered every question I had or made sure to get me an answer.
Amber Bonczkowski
Amber Bonczkowski
551
Kelsey is on top of her game. She is thorough and helpful in every possible way. She goes the extra mile and looks out for her customers needs! Thank you Kelsey for being a pleasure to work with!
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