Ken Gentile

Detroit, MI

NMLS 1751512

Support Banker

Ken's Reviews

Tyler Dauth
Ken was extremely helpful and knowledgeable. He communicated excellently and I would highly recommend working with him.
Katie Foust
Ken was very helpful and accommodating. He helped to thoroughly explain all the processes and calm down my nerves. I appreciated his assistance and would definitely recommend utilizing his expertise
Leslie Taylor
He got things rolling quick. Ken kept me informed on what I needed to send him and the status of my loan application. Very friendly and easy to talk too. Thank you so much for helping me in this process. Very much appreciated.
Victoria Cravatta
Ken made my first mortgage pre-qualification such a smooth, painless process. It was my first time applying for pre-qualification on my first home search. Ken answered every question I had thoroughly and patiently. I cannot emphasize how helpful and kind he was enough. Highly recommend!
Nicole Becker
Ken was amazing! He explained every step of the process and was always readily available to answer any questions. We never felt unsure or in the dark during any part of the process. We feel like we've really learned so much during this process and really become more informed home buyers.
Kristi Mobley
Ken was amazing. I was researching best home financing options on Need Wallet and entered my contact info thinking they would send me an email or reach out sometime that day. Within 15 seconds of pressing submit, Ken called. I was still shopping around, but Ken made it so easy and was beyond helpful that I ended up having him get me my pre-approval done that day. Poor guy was stuck on the phone ...Ken was amazing. I was researching best home financing options on Need Wallet and entered my contact info thinking they would send me an email or reach out sometime that day. Within 15 seconds of pressing submit, Ken called. I was still shopping around, but Ken made it so easy and was beyond helpful that I ended up having him get me my pre-approval done that day. Poor guy was stuck on the phone for over an hour answering my 40+ questions, explaining the different possible rates, different options, payments, etc. I'm really glad I stumbled upon that site and was lucky I was assigned Ken. Without him I would have probably continued shopping around
and researching until I finally settled on whoever. But Ken's demeanor and customer service really sold me on Rocket Mortgage. If you're going to be stuck with someone for 30 years the best thing to have is a company with amazing customer service and they proved they have that.Read MoreRead Less
Crysta Peterson
Ken was incredibly helpful! He kept me in the loop for every step of this process. He was quickly acted on my questions and requests and made this process simple and fast.
Jimmy Rodriguez
Ken was great. I appreciated his guidance and leading me in the right direction.
Kelly Parmenter
Working with Ken has been such an enjoyable experience. I started working with him months ago, and because of COVID-19 and a delayed divorce, the process was taking much longer than he or I expected. Ken stuck with me through the whole process. He was delightful, even when I was bombarding him with first-time home buyer questions. He always answered my phone calls and emails right away. I feel ...Working with Ken has been such an enjoyable experience. I started working with him months ago, and because of COVID-19 and a delayed divorce, the process was taking much longer than he or I expected. Ken stuck with me through the whole process. He was delightful, even when I was bombarding him with first-time home buyer questions. He always answered my phone calls and emails right away. I feel like Ken was as excited as I was when everything finally came together. He was patient, cheerful, attentive, and super knowledgeable. It was just random luck that I ended up working with Ken, and I’m so very thankful that luck was on my side.Read MoreRead Less
Bridget Greenough
Ken was very thorough and patient with me yet not pushy. He was always polite and took his time to explain everything to me. He is an excellent agent.