I was very happy with my experience with Ken and the Rocket Mortgage process. It was easy and self explanatory - i was impressed at how fast things were able to be done and even came to my office for the closing. Thank you.
John Ubalde
John Ubalde
551
Ken was an excellent guide from the beginning to the closing of our loan. He was very easy to access when we had questions and wanted to know our options. We will be asking and referring Ken to our family and friends for their mortgage loan needs.
Delfina N Lee Moreno
Delfina N Lee Moreno
551
Ken provided excellent customer service. The only thing needing improvement was that Rocket Mortgage did not allow him to complete the entire transaction. This fella is pretty knowledgeable and will not let you down. My recommendation is to ask as many questions. Ken will probably know the right answer.
Lee
Katrina Duby
Katrina Duby
551
Ken was very helpful and kept us informed every step of the way!
Orlando Verry
Orlando Verry
551
Very nice and knowledgeable.
Lavoris Lovelady-Holmes
Lavoris Lovelady-Holmes
551
I can't express enough how perfessional and timely Ken was with providing explainations, feedback and more importantly a stress free experience with my refinance. Thanks Ken for all your help you followed up and followed through it was a pleasure to have you as my mortgage representative.
Billy Baker
Billy Baker
551
The entire process was extremely pleasant. The entire time starting with the introduction process, I was made to feel relaxed and never pressured about any decision I chose to make. During the time I was looking to refinance my home, I was looking into multiple agencies, but none of them came even close to the high quality service I received working with Ken and staff. Thank you!!
Orion Polone
Orion Polone
551
I have had some frustrating experiences when dealing with home loans, thankfully Ken was the exact opposite. He made the process fast and seamless. He was able to help get everything set up and completed quickly, which in my books makes all the difference in the world. A pleasure to work with and I would recommend anyone looking for help with a loan to speak to him as soon as possible.
Mike Conklin
Mike Conklin
551
Best loan experience I have ever had!!! Ken was excellent is helping refinance my home. Ended up getting a great rate and closing from start to finish in less than 2 weeks. The overall process was great a great experience little to no effort needed from me to close my loan. I will be using Rocket Mortgage for all my future loans.
Olga Sogokon
Olga Sogokon
551
Professional, efficient, fast.
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