Ken was excellent! He was knowledgeable; personable and kept me well informed. I would highly recommend him to others.The process was quick and easy. I've had terrible experiences in the past with other morgage companies. This experience has definitely been my best one yet.
Michael Martin
Michael Martin
551
The entire loan process with Rocket Mortgage was extremely easy and stress free. Ken did a great job, and took the time to put together and review several loan options with me for my refinance to make sure I was getting the best value out of the transaction. Overall, very impressed and pleased with the service. Would highly recommend working with Ken if you are considering a home loan for ...The entire loan process with Rocket Mortgage was extremely easy and stress free. Ken did a great job, and took the time to put together and review several loan options with me for my refinance to make sure I was getting the best value out of the transaction. Overall, very impressed and pleased with the service. Would highly recommend working with Ken if you are considering a home loan for purchase or refinance!Read MoreRead Less
Stephanie Wilks Hester
Stephanie Wilks Hester
551
Greater than 5 stars!! Amazing experiences as always. Every thing is always efficient, easy, and friendly at Rocket Mortgage. The best part is you always are in touch with real people who really understand your needs and take care of you. Ken and his team are the best!
Kristin Peterson
Kristin Peterson
551
I was very happy with my experience with Ken and the Rocket Mortgage process. It was easy and self explanatory - i was impressed at how fast things were able to be done and even came to my office for the closing. Thank you.
John Ubalde
John Ubalde
551
Ken was an excellent guide from the beginning to the closing of our loan. He was very easy to access when we had questions and wanted to know our options. We will be asking and referring Ken to our family and friends for their mortgage loan needs.
Delfina N Lee Moreno
Delfina N Lee Moreno
551
Ken provided excellent customer service. The only thing needing improvement was that Rocket Mortgage did not allow him to complete the entire transaction. This fella is pretty knowledgeable and will not let you down. My recommendation is to ask as many questions. Ken will probably know the right answer.
Lee
Katrina Duby
Katrina Duby
551
Ken was very helpful and kept us informed every step of the way!
Orlando Verry
Orlando Verry
551
Very nice and knowledgeable.
Lavoris Lovelady-Holmes
Lavoris Lovelady-Holmes
551
I can't express enough how perfessional and timely Ken was with providing explainations, feedback and more importantly a stress free experience with my refinance. Thanks Ken for all your help you followed up and followed through it was a pleasure to have you as my mortgage representative.
Billy Baker
Billy Baker
551
The entire process was extremely pleasant. The entire time starting with the introduction process, I was made to feel relaxed and never pressured about any decision I chose to make. During the time I was looking to refinance my home, I was looking into multiple agencies, but none of them came even close to the high quality service I received working with Ken and staff. Thank you!!
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