I couldn't be happier with Ken! He is knowledgable, thorough, kind, and very timely! He was always easy to get a hold of, but if I did need to leave a message, he was always very quick to respond. I was skeptical as I entered into the process, distrustful of big companies, but after dealing with Ken, I have changed my opinion completely! He always made me feel like my business was important ...I couldn't be happier with Ken! He is knowledgable, thorough, kind, and very timely! He was always easy to get a hold of, but if I did need to leave a message, he was always very quick to respond. I was skeptical as I entered into the process, distrustful of big companies, but after dealing with Ken, I have changed my opinion completely! He always made me feel like my business was important to him and he would do everything he could to make things go as they should! I encourage anyone to use Rocket Mortgage and ask for Ken!Read MoreRead Less
Jeff Ridley
Jeff Ridley
551
Ken is very knowledgeable and thorough. Over the years I have gone to Ken for all of my mortgage needs. If trust and prompt service is important to you, Ken is your guy! Most important, Ken is always avaliable to anser my calls.
Kurk Wilks
Kurk Wilks
551
Ken is an absolute professional! Thank you for the excellent customer service!
Cheryl Smith
Cheryl Smith
551
It was a pleasure working with Ken. I was suspect when he said the entire process would e quick and easy. I should have never doubted him. I have gone through the mortgage/refinance process a few times but NEVER has it been so painless!!! Thank you Ken!!
Malcolm Persaud
Malcolm Persaud
551
Ken had been a pleasure to work with - It is always a learning experience when applying for a mortgage, after all, it is not something that is done often in one's lifetime. That being said, my wife and I had many mundane and basic questions, which may have frustrated most people. However, Ken took all questions as if they were the most important and calmly gave us answers that we could understand. ...Ken had been a pleasure to work with - It is always a learning experience when applying for a mortgage, after all, it is not something that is done often in one's lifetime. That being said, my wife and I had many mundane and basic questions, which may have frustrated most people. However, Ken took all questions as if they were the most important and calmly gave us answers that we could understand. Thank you, Ken. Read MoreRead Less
Shaun Anthony
Shaun Anthony
551
I've done two mortgages with Ken and I'd use him a third! I can't say enough about his dedication to me as a client, even after the transactions.
Stephanie Wilks Hester
Stephanie Wilks Hester
551
Ken was very knowledgeable about our area out of state (GA), understanding, and easy to talk to. He was able to navigate us through the process quickly and with ease. He was always available and responded quickly to any questions we had. We couldn't be happier with him or Rocket Mortgage.
Thomas Dickerson
Thomas Dickerson
551
did an excellent job, quickly executing the loan
Mary Parus
Mary Parus
551
Very helpful & knowledgeable, explained process clearly!
Scott Sebastian
Scott Sebastian
551
Ken and the team were very helpful and responsive. He explained the process, including how to navigate the Rocket Mortgage.com website. We closed quickly and at the financials we anticipated. I will refer anyone I can to Ken.
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