By far the best customer service and financing experience myself and my wife have had. Quick, easy, very open and responsive with calls and questions. Well done!
Gerald W. Pitman
Gerald W. Pitman
551
Ken made my experience with Rocket Mortgage , easy , fast and comfortable,, that's why I used Rocket Mortgage ,, Trust and reliable people ,
Iris Fiorito
Iris Fiorito
551
The first time I talked to Ken, I explained to him the purpose of refinancing the existing mortgage loan to obtain cash to buy land adjacent to my property to build an Assisted Living House. I mentioned to him how much money I needed to begin, and to justify to paid a higher interest than the existing one. He said then that he could do that, and sure enough he did! After that everything went on ...The first time I talked to Ken, I explained to him the purpose of refinancing the existing mortgage loan to obtain cash to buy land adjacent to my property to build an Assisted Living House. I mentioned to him how much money I needed to begin, and to justify to paid a higher interest than the existing one. He said then that he could do that, and sure enough he did! After that everything went on wheels. I found Ken to be always honest, professional, a step ahead at all times, understanding, and kind just to mention some of his qualities. If I ever refinance again, I would be very happy if I could work with him again, or somebody so dedicated to do everything right like him.
Ken was very professional and, friendly and proficient. He answered all my questions and returned my calls in a very timely manner.
Sharon Burke-Wood
Sharon Burke-Wood
551
Ken was excellent to work with on my loan. He took me through everything and was even there to help after being handed over to a customer representative to finalize the details.
Mark Emerson
Mark Emerson
551
Very easy to deal with and smooth transitions. We had no issues at all and all our questions were answered to our satisfaction.
Ester Mesquiti
Ester Mesquiti
551
Ken was very professional and knowledgeable throughout the process, I thoroughly enjoyed working with him. He was always available to answer any questions I had and made feel at ease. Keep up the good work and thank you again for all your help.
Kelli Markarian
Kelli Markarian
551
Ken was excellent! He was knowledgeable; personable and kept me well informed. I would highly recommend him to others.The process was quick and easy. I've had terrible experiences in the past with other morgage companies. This experience has definitely been my best one yet.
Michael Martin
Michael Martin
551
The entire loan process with Rocket Mortgage was extremely easy and stress free. Ken did a great job, and took the time to put together and review several loan options with me for my refinance to make sure I was getting the best value out of the transaction. Overall, very impressed and pleased with the service. Would highly recommend working with Ken if you are considering a home loan for ...The entire loan process with Rocket Mortgage was extremely easy and stress free. Ken did a great job, and took the time to put together and review several loan options with me for my refinance to make sure I was getting the best value out of the transaction. Overall, very impressed and pleased with the service. Would highly recommend working with Ken if you are considering a home loan for purchase or refinance!Read MoreRead Less
Stephanie Wilks Hester
Stephanie Wilks Hester
551
Greater than 5 stars!! Amazing experiences as always. Every thing is always efficient, easy, and friendly at Rocket Mortgage. The best part is you always are in touch with real people who really understand your needs and take care of you. Ken and his team are the best!
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