Let's start out with I had some issues with credit as many people do, and I could not obtain a mortgage from any leader. We found that out early in the process. Kristina tried everything but, could not get it done until early in 2019. Over a six month period, she kept in touch and on the appropriate day was ready to get our loan in process. Rocket Mortgage had 28 days to process and fund the ...Let's start out with I had some issues with credit as many people do, and I could not obtain a mortgage from any leader. We found that out early in the process. Kristina tried everything but, could not get it done until early in 2019. Over a six month period, she kept in touch and on the appropriate day was ready to get our loan in process. Rocket Mortgage had 28 days to process and fund the mortgage or we would have lost $20,000. The final closing statement was finished at 5 PM the day before the closing. Kristina was in touch with me at least four times during the process and her team was outstanding.
Rocket Mortgage is committed to customer service. And, they deliver.
Kristina is an example of a customer service culture.
Very thorough. To the point. Gets results. Would do business with in the future.
Stephanie Sawicki
Stephanie Sawicki
551
Great to work with! SUper helpful at keeping up-to-date with everything that was going on.
Jackie Van De Voort
Jackie Van De Voort
551
Kristina was awesome! She was responsive to questions and explained things thoroughly. She made it easy.
Cory Lord
Cory Lord
551
Great job! Thanks for all your help!
Reneé Hesse
Reneé Hesse
551
Kristina was very personable, knowledgeable and a pleasure to work with.
Keith Raines
Keith Raines
551
We were very pleased with the service she gave us. She was always very responsive to our questions and was very knowledgeable in everything we needed to know. Most important was she always checked in with us everyday to let us know what was happening. Even if nothing was going on and that gives you a very good feeling that as a client you are being taken care of. That is especially important coming...We were very pleased with the service she gave us. She was always very responsive to our questions and was very knowledgeable in everything we needed to know. Most important was she always checked in with us everyday to let us know what was happening. Even if nothing was going on and that gives you a very good feeling that as a client you are being taken care of. That is especially important coming from out of state and on a timeline due to work transfer. I will highly recommend her to anybody and would use her again if I were to sell. One of the best agents I have used in my lifetime.Read MoreRead Less
Daniel Stageman
Daniel Stageman
551
Kristina was attentive, helpful, and thorough from the beginning of the process to the end. She was always on top of the basics, explained everything we needed to know clearly, and never fazed by any of the complex issues that came up during our home purchase. A consummate professional!
Kelly Barth
Kelly Barth
551
Kristina was super helpful and positive throughout the whole process of buying a home!
Brandi Anderson
Brandi Anderson
551
Kristina was thorough and efficient. She made the entire process run smoothly!
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