Kunal is an excellent example of what superior "Customer Service" is all about. From our first contact with him he was very courteous and patient, as we needed quite a bit of instruction relating to on-line processes. After listening to our intentions and the reason for refinancing, he gave us several options for consideration. He is very knowledgeable about the various loans available given our...Kunal is an excellent example of what superior "Customer Service" is all about. From our first contact with him he was very courteous and patient, as we needed quite a bit of instruction relating to on-line processes. After listening to our intentions and the reason for refinancing, he gave us several options for consideration. He is very knowledgeable about the various loans available given our particular goal/s. Prompt follow-up in locking in the rate we wanted was a priority for us for which he never kept us waiting and returned our phone calls expeditiously. Our whole experience from beginning contact to closing (and afterwards) was so "first-class" I still remain amazed that the process went so smoothly. I have already relayed to my sister in Flagstaff, AZ that should she decide to refinance to modernize her home that Kanul Sharma of Rocket Mortgage is the gentleman she needs to contact. Read MoreRead Less
Karmyn St Andrew
Karmyn St Andrew
551
Kunal returned phone calls quickly and answered our questions with ease. He was patient and helpful through our mortgage process. So nice to have such knowledgeable and personable guidance!
Elizabeth Antonopoulos
Elizabeth Antonopoulos
551
Kunal was great! He addressed all of our questions and concerns thoroughly and in a timely manner.
Patsy Flanders-Thompson
Patsy Flanders-Thompson
551
Kunal was very helpful and available throughou my entire qualifying and approval process.
Lois Doby
Lois Doby
551
Really enjoyed my experience with kunal & all the Rocket Mortgage staff
Lea Schreiber
Lea Schreiber
551
We had a great experience working with kunal. He's always knowledgeable and responsive to all the questions that we have. very pleasant person and very professional..
Theresa Giannandrea
Theresa Giannandrea
551
Kunal has been very pleasant to work with and very attentive. Any time we have a question or concern, he responds very quickly and we have never felt like he is judging us since this is our first time buying a home. I would recommend Kunal to anyone who is looking for someone to work with for getting a loan.
Lee O'Hara
Lee O'Hara Real Estate Professional
551
Kunal was prompt, courteous, and knowledgeable throughout the course of the transaction. He kept in touch with my client, the seller's agent, and myself (Buyer's Broker) and was able to answer any questions or concerns we had throughout the process. He called back when promised, sometimes multiple times to assure he got through--followed up with email and made for a seamless transaction. I am ...Kunal was prompt, courteous, and knowledgeable throughout the course of the transaction. He kept in touch with my client, the seller's agent, and myself (Buyer's Broker) and was able to answer any questions or concerns we had throughout the process. He called back when promised, sometimes multiple times to assure he got through--followed up with email and made for a seamless transaction. I am pleased and continue to be impressed with the financial strength that my buyers have coming into a transaction with a Rocket Mortgage prequalification--and do not have to question that they are well informed on their mortgage options.Read MoreRead Less
Alejandro Perales
Alejandro Perales
551
Mr. Kunal is very knowledgeable and very professional. He was able to answer all our questions about our refinancing. When dealing with Home Loans or refinancing loans, I think it's important that you find someone that'll give you knowledgeable and straightforward answers.
Bill Allen
Bill Allen
551
From the moment Kunal answered my first question, I knew I was fortunate to be working with a loan specialist who knew his trade very well. Kunal was always upbeat, very knowledgeable, and willing to put forth the extra effort to ensure I was comfortable and had all my questions answered. Kunal was very communicative. I always knew where my loan was in the process towards approval.
I would have ...From the moment Kunal answered my first question, I knew I was fortunate to be working with a loan specialist who knew his trade very well. Kunal was always upbeat, very knowledgeable, and willing to put forth the extra effort to ensure I was comfortable and had all my questions answered. Kunal was very communicative. I always knew where my loan was in the process towards approval.
I would have no reservations about recommending Kunal to anyone looking for a new loan or a refinance. Read MoreRead Less
Seng Thai
Seng Thai
551
Thank you very much Kunal for helping us with our first time home loan processing. You have been very kind, honest, and very helpful from the beginning to the end. I have no hesitation to recommend anyone to Rocket Mortgage and to work with you. Thank you very much.
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