The whole process of getting our refinance accomplished was opaque and burdensome. On both loans we refinanced, we were force to repeatedly reach out to Kyle and others on the Rocket mortgage team to get our refinance packages unstuck. Despite numerous statements that our loan would close within weeks and were easy to accomplish, the first loan took two months and the second took four months. ...The whole process of getting our refinance accomplished was opaque and burdensome. On both loans we refinanced, we were force to repeatedly reach out to Kyle and others on the Rocket mortgage team to get our refinance packages unstuck. Despite numerous statements that our loan would close within weeks and were easy to accomplish, the first loan took two months and the second took four months. Multiple times I was required to verify my employment on each loan notwithstanding the fact I have worked continuously for the federal government for 29 years. The ONLY reason we ever did close was becuase of me peristently reaching out to multiple different indiciduals at Rocket. No one at the compnay took ownership of seeing the effort through to the end and clearly getting the job proprely for us was not a priority. Would not recommend anyone utilize Rocket for a refinance.Read MoreRead Less
Jason Chapman
Jason Chapman
551
Kyle was polite, knowledgeable, helpful, quick and a wonderful person to work with.
Brian Thompson
Brian Thompson
551
The most important attribute I look for with any business partner is responsiveness, especially when dealing with timing and volatility of real estate. That’s why I have loved working with Kyle. He is timely, responsive, informative, and he follows up. Because of this I have worked only with him on my last several real estate transactions, and I would highly recommend him to anyone!
David Carson
David Carson
551
Kyle did a excellent job for me, he was upfront on everything needed, very knowable, very pleasant individual to deal with.
Highly recommend his services to anyone looking to purchase a home!
Thank you Kyle! Love my new home!
April England
April England
551
Kyle was amazing to work with. He always answered all our questions in a timely manner and was there for us throughout our 1st home buying journey. He was honest, kind, patience and worked very hard for us. We will be forever grateful. Thank you, again.
Donna Miller
Donna Miller
551
Kyle was responsive, informed, & uniformly positive. He has a commitment to process & a thorough knowledge of how that process works to solve any problem that may appear. Good advocate!
Kingoflao Inthirath
Kingoflao Inthirath
551
Kyle is the best loan officer and very kind of person. he was helping me and explaining about refinancing and showing step by step how to save money on 15 years terms. Thanks Kyle
Avery Williamson Jr.
Avery Williamson Jr.
551
Great service. Would refer to anyone looking to purchase or refinance!
Jim Strom
Jim Strom
551
Kyle was always there to answer questions. Was able to resolve my debt to income ratio issue. Great person to work with.
Coleman Hollingsworth
Coleman Hollingsworth
551
Kyle was awesome. Was able to help me with every question I had. As a first time home buyer I'm glad Kyle was there to help.
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