Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Team Members

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Thomas Savage
Thomas Savage

Thomas Savage
Rocket Mortgage - Purchase Team
480 Reviews
Gayle Siebrecht

"Thomas was wonderful to work with. He was professional, courteous, friendly and very informative.. No matter what question I asked, he always had an answer. I could not have asked for a better person...Thomas was wonderful to work with. He was professional, courteous, friendly and very informative.. No matter what question I asked, he always had an answer. I could not have asked for a better person to walk me through the sale of my old house and the purchase of my new house. I would love to work with Thomas again if I ever sale. Thank Thomas for being so understanding and helpful !"

Hassan Albahiesh
Hassan Albahiesh

Hassan Albahiesh
Rocket Mortgage - Purchase Team
394 Reviews
Hawra Alajjam

"Hassan was very helpful and simplified many things. Hassan and Matty P both went above and beyond to ensure that we all pass SAFE! I feel very grateful I was in their class. Thank you for everything ...Hassan was very helpful and simplified many things. Hassan and Matty P both went above and beyond to ensure that we all pass SAFE! I feel very grateful I was in their class. Thank you for everything you guys have done!"

Roberto Cepeda-Rios
Roberto Cepeda-Rios

Roberto Cepeda-Rios
Rocket Mortgage - Purchase Team
371 Reviews
Tyler Hardy

"Very knowledgeable and a pleasure to work with!"

Rocket Mortgage - Purchase Team's Reviews

Dave Nystrom
What impressed me most about Eric was his responsiveness. He was available throughout the process and he stayed in constant communication. Easy to work with and professional. Great experience.
Amanda Anderson
Working with Merel was an amazing experience. For first time home buyers he made the process easy and made sure we understood everything throughout the process. Highly recommend for anyone buying. I will definitely call him if we would ever refinance.
Josie Milewski
Robert was exactly the person we needed to help us with our loan! He was very knowledgeable and was great with keeping us informed and communicating. He was very quick to answer back when we had any questions and that is very helpful when it comes to a timely process like escrow! We can’t recommend him enough.
Zack Alon
We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one.

Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism ...We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one.

Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism that made us choose Rocket Mortgage. He made what could have been a complicated process feel smooth and manageable.

Ibrahim was available well beyond typical business hours, including evenings and weekends, and he remained consistently supportive throughout the entire experience—from the initial quote to final closing. His customer-first mindset and personal attention made all the difference.

While Ibrahim’s service was outstanding, we did face some challenges with other members of the support team. They were not always available, sometimes requested the same documents more than once, and were slower to respond or follow up. Thankfully, Ibrahim’s proactive communication and thorough support helped us move forward without delays.Read MoreRead Less
Sheila Vidal
I had a fantastic experience working with Jacob He was incredibly friendly and made me feel comfortable from the very beginning. What stood out most was his patience he took the time to explain everything clearly, answered all of my questions thoroughly, and never made me feel rushed. He was professional, knowledgeable, and genuinely cared about helping me make the best financial decisions. It’s ...I had a fantastic experience working with Jacob He was incredibly friendly and made me feel comfortable from the very beginning. What stood out most was his patience he took the time to explain everything clearly, answered all of my questions thoroughly, and never made me feel rushed. He was professional, knowledgeable, and genuinely cared about helping me make the best financial decisions. It’s rare to find someone who combines expertise with such a personal touch.Read MoreRead Less
Christopher Jackson
Nikki was the best and the must helpful with my first time buying home and she ate great at what she do the best
Aravind
Anthony was amazing in helping us with our refinance. The process was surprisingly smooth, coming from a few traditional banks.
Anthony was great in helping us through the process and the application was done in a few minutes and the rocket mortgage process is seamless. I will definitely reconnect with Anthony for our next ReFi.
Christine Sechrist
Bridgett was great to work with. I ended up in a unique situation and Bridgett was able to come up with a loan option that helped me buy my new home. It was a successful outcome do to her due diligence and professionalism. I am grateful to her and all of her hard work.
Chi-Raie Cheung
After checking out a few lenders, we find Bob at Rocket Mortgage is the most efficient and down to the point lender. We just provide whatever is needed and the loan is approved on time in the fluctuate economic market like this. We still close on time.
Thanks, Bob
Mandy Liu
I had a fantastic experience working with Ibrahim in serving our mutual clients. From day one to the close of escrow, he brought the perfect combination of professionalism, efficiency, and genuine care. Ibrahim made the entire loan process smooth, consistently keeping everyone informed and ensuring everything moved forward seamlessly. His clear communication and commitment to excellence truly made...I had a fantastic experience working with Ibrahim in serving our mutual clients. From day one to the close of escrow, he brought the perfect combination of professionalism, efficiency, and genuine care. Ibrahim made the entire loan process smooth, consistently keeping everyone informed and ensuring everything moved forward seamlessly. His clear communication and commitment to excellence truly made a difference. I can’t wait to work with him again - five stars aren’t enough for the level of service he delivers! Highly recommend!Read MoreRead Less