Juan Taylor

Detroit, MI

NMLS 1627039

Triple Crown Banker

Juan's Reviews

Joe Davis
I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going ...I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going forward with another company that had given me a lower rate by .25%. I went down the road with them to save the .25%. Well, the other company made me pay for their appraisal, get a specific inspection, and lay out close to $1200 before giving me a final approval on our home. Guess what? Less than a week before we were set to close the other lender said they were not going to allow part of my income to be included in my loan and that they couldn’t move forward with my loan. This had already been discussed and approved by the broker with the other company and now I was not going to be able to close my loan. I was beyond upset. Juan had kept in touch even during the process with the other lender. I called Juan and laid it all out. He literally said, we’ll get you closed, no problem. I still was in disbelief that Rocket could make it happen, but I’m here to say they did it. I have nothing but positive experiences to relate with Juan and the entire team from Rocket. They will always get a great reference from me. Even my realtor was stunned they made it happen. Thanks Juan.Read MoreRead Less
Olvin Hernandez
Juan did an excellent job throughout the process of buying our home, he was available to help us at all times; very capable.
Lester Haire
Juan was amazing throughout my entire lengthy home buying process. He answered all my questions and concerns and explained in detail when I was unsure of had questions. Pleasure to work with.
Michael Hudson
Responsive, knowledgeable, transparent. Juan was great to work with. He kept me informed from start to finish. He was very attentive to due dates and made sure everything was ready on the Rocket Mortgage side. This was a very pleasant, "drama-free" transaction. I recommend Juan without hesitation or reservation.
Francine Campanella
a pleasure to work with, very knowledgeable. Responded timely and data was accurately provided.
Kevin Law
Juan made my whe experience with Rocket Mortgage very easy. The Communication was fantastic. I recieved a call from Juan regularly asking if he could help with anything. Will definitely recommend him to others
Sharon Salisbury
Juan was always available, always knowledgeable and treated us as though we were his only priority. A true professional and assisted us through every step of the process.
Ryan LeJeune
Juan was very professional and was very helpful throughout the process
Ginny Deloach
I was extremely pleased with Juan Taylor. I will definitely recommend him to my family and friends that are looking to buy or refinance a home.
Susan Ryherd
Juan Taylor was great. He checked back with us repeatedly and kept us up-to-date on all developments with our rather difficult situation. He delivered even better than he promised. We really appreciate Juan!