Laura Millard

Detroit, MI

NMLS 591359

Triple Crown Banker

Laura's Reviews

John Bruner
Laura was very helpful and professional. She had all the answers to my questions. I would recommend her for any help that you may need
David Thigpen
Laura Millard was the reason I went with this service for our home refinancing experience. Laura was professional, kind and most importantly FRIENDLY in her dealing with both me and my wife during this experience. We were hesitant, but Laura was there to answer questions and guide us through some points in the experience we were not sure of how to handle. She gave us great confidence and made us ...Laura Millard was the reason I went with this service for our home refinancing experience. Laura was professional, kind and most importantly FRIENDLY in her dealing with both me and my wife during this experience. We were hesitant, but Laura was there to answer questions and guide us through some points in the experience we were not sure of how to handle. She gave us great confidence and made us feel comfortable to ask questions. It was a great experience, fast and very efficent.Read MoreRead Less
Louie Lydic
Excellent customer service and great advice! She was able to lower my interest rate, shorten my loan term, and lower my payment! I am very happy that I chose Laura and Rocket Mortgage for my refi!
Craig Alberghine
Laura is the most important phone call I ever picked up!! I had started a refinance application the night before and I guess there was only so much info that the computer is set up to do so I gave up and figured I would stick with the other company. The next day I was sitting at the Vet(in my car) waiting for my dogs when a call from Detroit came in. Normally I would think it was a spam call but ...Laura is the most important phone call I ever picked up!! I had started a refinance application the night before and I guess there was only so much info that the computer is set up to do so I gave up and figured I would stick with the other company. The next day I was sitting at the Vet(in my car) waiting for my dogs when a call from Detroit came in. Normally I would think it was a spam call but something told me to pick up. It was Laura from Rocket Mortgage/ Rocket. I told her the issues I had the night before and she immediately started manually entering what was needed for my VA refinance. She locked me in to a great 2.5% interest rate when the other guys wouldn't give anything under a 3.67%. I was sold just for the reason that there was someone helping me that actually cared about my situation.

When I tell you that I had some issues including a equity line that was a thorn in my side for years and the fact that it was a charge off which made it invisible to the credit report. That was not helping because I needed to show consecutive payments in order to qualify for the refinance. Laura and her team jumped through some serious hoops to get me straight even having a conference call with the company that held the equity line. They were able to get everything straightened out and got me refinanced so I am looking at 1 mortgage payment now and even with the 2 combined I am paying 400 less per month.

While talking to Laura in the weeks during the process I got to know about her and her family since we shared a love of Hockey. Laura is a dedicated Hockey mom who is proud of both of her kids who play youth travel hockey. We are the same because my son played for many years and we laughed when I told her I was "That" Hockey dad that got a little loud during games. If you ever have the opportunity to work with Laura just know that you are in very good hands.

Thank you for always reassuring me that everything was going to work out even when I pushed the panic button.. She always told me that if she had any reason to be concerned she would let me know right away. Laura was the best phone call I ever received!!Read MoreRead Less
Martin Cox
Brought together a competitive deal
Jeff Waller
Laura is a great communicator, professional, courteous and personable. You are fortunate to have her on the front lines!
Will Irby
Laura was awesome; seamless process and very easy communication. Would highly recommend.
Brad Bell
Attentive and available whenever I had questions.
David Spring
Very attentive to the process and great customer service.
Melanie Hjort
she was very helpful, understanding, professional and followed through with what she said she would do.