Mack Heitchue

Detroit, MI

NMLS 1449328

Triple Crown Banker

Mack's Reviews

Rich Tirado Real Estate Professional
Mack was great to work with. He usually returned your messages within a day and if he didn't have the answer he would find it for you vs. making it up. Defitnitly would work with him again.
Laura Gooch
I want to thank Mack very much for his help in securing the loan for our home in Mount Washington of Los Angeles California.
It was a pleasure working with him through the entire process. He accepted my frustration and venting
with kindness, patience and understanding. He demonstrated professionalism in every way. Mack assured his availability for any reason until I was handed the keys to my house, ...I want to thank Mack very much for his help in securing the loan for our home in Mount Washington of Los Angeles California.
It was a pleasure working with him through the entire process. He accepted my frustration and venting
with kindness, patience and understanding. He demonstrated professionalism in every way. Mack assured his availability for any reason until I was handed the keys to my house, and I tested him frequently, he was always there.
Thank you mack for making this a pleasant experience, I don't think this would have happened without your help. We will definitely be doing business again.
I am giving Mack 5 stars, but he deserve 15 for his work in this endeavor.
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Vickie Thompson
I found Mack to be very friendly and informative. Professional,courteous and knowledgeable. He was always quick to return calls and give answers to questions asked. Willing to go the extra mile to make sure the process is as easy ans pleasant as possible.
Drek Vance
Mack was extremely friendly, knowledgeable and professional. I think his greatest trait was that working with him felt like working with another human being, rather than some kind of mortgage robot. He was always quick to respond, and made my first home purchase very easy. Thanks again Mack!
Stanley Colimon
Mack is an extremely knowledgeable and enthusiastic loan officer. He made us feel comfortable throughout the entire process and remained completely transparent. He was easy to work with and seemed to be available anytime we needed him day or night. I highly recommended requesting Mack as your loan officer! Thank you Mack!
Claudia Cooper
Mr. Mack Heitchue was amazing to work with. His customer service was out of this world and I will most definitely refer his services.
Alison Stolnicki
Mack went above and beyond to make our first home buying experience as easy and convienent as possible. Nate and I were not always able to communicate and complete necessary items during normal business hours due to work and Mack was always not only understanding but available to us on our time. We really appreciated his ability to educate us throughout the entire process in the best way possible....Mack went above and beyond to make our first home buying experience as easy and convienent as possible. Nate and I were not always able to communicate and complete necessary items during normal business hours due to work and Mack was always not only understanding but available to us on our time. We really appreciated his ability to educate us throughout the entire process in the best way possible. Overall, we will specifically recommend Mack to all our friends who will be buying homes in the coming years. Read MoreRead Less
Amy Vaughan
Mack deserves more than 5 stars.
Extremely impressive!
In my line of business, as a Realtor, I need cream of the crop loan officers that are excellent at follow-up skills, meet all of their deadlines, have straight talk with clients vs what a client wants to hear, impeccable communication skills, and are upfront and truthful about their rates, what they can do for them, etc etc.
Mack is a ...Mack deserves more than 5 stars.
Extremely impressive!
In my line of business, as a Realtor, I need cream of the crop loan officers that are excellent at follow-up skills, meet all of their deadlines, have straight talk with clients vs what a client wants to hear, impeccable communication skills, and are upfront and truthful about their rates, what they can do for them, etc etc.
Mack is a standout in the industry!!!!! Read MoreRead Less
James Tanksley
My wife and I were fortunate enough to have Mack helping us when we were buying a new home. Being new to the whole home buying process Mack patiently answered all of our questions. He made himself available pretty much day and night just in case we needed something. When emailing or texting him he responded right away. Even our real-estate agent was impressed with his service quality. Mack ...My wife and I were fortunate enough to have Mack helping us when we were buying a new home. Being new to the whole home buying process Mack patiently answered all of our questions. He made himself available pretty much day and night just in case we needed something. When emailing or texting him he responded right away. Even our real-estate agent was impressed with his service quality. Mack really does go above and beyond to ensure that we had a very positive experience. Thank you, Mack!Read MoreRead Less
David Macias
Mack Heitchue was a pleasure to work with. He was knowledgeable and efficient as were the rest of the team. I would highly recommend Rocket Mortgage to all my friends and family.
David Macias