Marcello Castelvetere

Detroit, MI

NMLS 984442

Triple Crown Banker

Marcello's Reviews

Edwin Folk
Marcello was very responsive and helpful in guiding us through the application and document submission process, which is online and is very new to us. He kept us updated promptly in every phase also. We would like to work him again in the future.
Craig Peterson
He was very professional and also friendly. He handled my HELO paper work on in a timely basis. I would recommend him highly.
Steven Arena
Marcello did a outstanding job. Everytime I called he answered or called back very quick. He also spent time and solved parts of the loan that I don't think was his responsibility. I would highly recommend him . thank you Steve Arena
Gary Guan
Marcello is always very responsive to my email/call inquiry, and always stay on top of my loan application process until it is completed!
Ginny Brown
We have purchased a number of homes over the years, and refinanced property as well. Not our first experience with lending institutions, but it IS our first with Rocket Mortgage. It has been by FAR the best! Beginning with Marcello -- he was professional, informative, and really appeared to care about meeting our needs, not just selling us on getting a loan. He checked and got back to me ...We have purchased a number of homes over the years, and refinanced property as well. Not our first experience with lending institutions, but it IS our first with Rocket Mortgage. It has been by FAR the best! Beginning with Marcello -- he was professional, informative, and really appeared to care about meeting our needs, not just selling us on getting a loan. He checked and got back to me promptly on every issue I asked about (if he didn't have an answer readily at hand, which was usually the case). I trusted him to tell me the truth about what to expect (which, for me, is saying something, based on previous lending institution experiences), and my confidence was borne out by the entire experience. Read MoreRead Less
Danette Mashkoori
Very thorough, always quick to respond, extremely courteous and helpful.
Michael Dubes
Marcello did a great job in taking me through a HELOC process in less than 30 days. Forms mailed to us were complete with instructions and UPS envelopes. Notaries came to the house. At the end of the process we were given all the documents we had signed in one portfolio.
Kay Young
He is very helpful & give me all good information that help me to understand so I can make good decisions.
Susanna Reeves
Marcello had excellent customer service. He was very prompt with his responses. We were very pleased with our experience.
Gary Pelkey
Marcello and his folks were truly excellent. He made the loan process as pain free (and quick) as possible. Every interaction was both professional and friendly. I'd not hesitate to use him again. And in fact I did!
Armand Forster
I will compare you to the service at Wells F. Obviously, you guys are the big winners.