Martha is a wonderful person to work with. She kept us up to date at every point of the process.
Mike Ferri
Mike Ferri
551
Always returned calls. Polite, punctual, and knowledgeable. Very helpful.
Glenn Stempeck
Glenn Stempeck
551
Martha has always been super helpful and moves very quickly! 5 stars for making every second count but still reserving the time to care and give a personal experience - especially when things get tough and we have barriers to overcome!
Karen Caldwell
Karen Caldwell
541
Martha was always reaching out to make sure everything was going well.
Tonya Newlife
Tonya Newlife
551
I closed on my home loan in June 2018 by far the best experience. I was set to closed the end of June I closed 2 weeks ahead of schedule!!! Martha was very helpful answered all my questions even when I had 5 in one day ! she helped me understand the process I could call her at any time she would answer any question I had. She made me fee as if I was her only client. I appreciated that so much !!!!...I closed on my home loan in June 2018 by far the best experience. I was set to closed the end of June I closed 2 weeks ahead of schedule!!! Martha was very helpful answered all my questions even when I had 5 in one day ! she helped me understand the process I could call her at any time she would answer any question I had. She made me fee as if I was her only client. I appreciated that so much !!!! Read MoreRead Less
Kristin Fleming
Kristin Fleming
551
Martha provided excellent options in the beginning of the process. This was great because it prepared us to shop for the home that we could love and afford. She was very timely and professional. I would gladly refer her to friends and family! Thanks for a truly amazing home buying experience!
Rob Stitt
Rob Stitt
551
Within the hour of me calling Rocket Mortgage, and showing interest in re-financing, Martha called me back and started the process.
Josh Wright
Josh Wright
551
Martha just finished helping me with my third (3rd) refinance with Rocket Mortgage. Every. Single. Time she makes me feel important, and that she's diligently working to figure out any issue I may have. Her response time has always been great, and no matter how small or big my questions are... she's always figuring out the answers with a virtual smile. If you work with Martha and are not ...Martha just finished helping me with my third (3rd) refinance with Rocket Mortgage. Every. Single. Time she makes me feel important, and that she's diligently working to figure out any issue I may have. Her response time has always been great, and no matter how small or big my questions are... she's always figuring out the answers with a virtual smile. If you work with Martha and are not satisfied... then it probably was just an imposter pretending to be Martha.. because she Rocks!Read MoreRead Less
Michael Lowe
Michael Lowe
551
Martha was great! So helpful and informative, and a very nice woman as well. Working with her was a pleasure!
Katie Doss
Katie Doss
551
Martha Richards is top notch. This was my and my husband's first home loan and Martha was a huge part of making what is typically a stressful process very comfortable and enjoyable. She had an answer for every question, a customer-focused attitude and was so pleasant to work with.
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