Martha Richards

Detroit, MI

NMLS 27562

Triple Crown Banker

Martha's Reviews

Jamie Bragg
Martha is the best! She is so thorough so that when the process is going through they rarely need anything additional because of how well Martha prepares you for the next steps. Highly recommend Martha and the work she does!
Kathryn Mixon
I just closed on a house in my home town. The mortgage company the buyer of my house used, First Community Bank, was worse than my worse nightmare. They refused to talk to their client, the realtors, or Rocket Mortgage (my mtg. company). We closed late due to serious negligence and lies from top management. This caused me great stress because my paraplegic son was scheduled for major ...I just closed on a house in my home town. The mortgage company the buyer of my house used, First Community Bank, was worse than my worse nightmare. They refused to talk to their client, the realtors, or Rocket Mortgage (my mtg. company). We closed late due to serious negligence and lies from top management. This caused me great stress because my paraplegic son was scheduled for major reconstructive surgery. We were left homeless until First Community decided to get their act together. They never apologized or compensated me for the additional costs I incurred as a result of their negligence.
Fortunately for me I used Rocket Mortgage. My mortgae was handled quickly and professionally. I was kept up to date almost daily. Every person assigned to the different parts of my mortgage process was professional, kind, thoughtful, and made me feel my loan was very important to them. Any questions I asked were answered almost immediately and completely. Everything was explained in great detail so I always knew what to expect. Their website really made it easy for me to keep up. I could see what I needed to do, what I had done, and copies of all signed forms were kept in a file for easy reference. No muss no fuss... I would recommend Rocket Mortgage to anyone who is interested in getting a mortgage. They were a pleasure to work with.Read MoreRead Less
Mitchell Cabin
Martha was great to work with. She explained each step before it happened and followed up consistently. I have already recommended her to 3 people.
Sandy Silverman-Cabin
She was very helpful and was always available Thanks to her and your office our experince was easy and professional
Josh Slaughter
Martha did an excellent job handling our refinance. She had answers to all our questions, was able to explain the process clearly and concisely and she was very good at returning calls and emails in a timely manner. She was able to keep the process moving so that we were able to close as quickly as possible. We would definitely work with her again! She did an amazing job!
Tammy Wright
Martha always kept me in the loop
Ryan Mayer
Martha was very thorough, fast, and did a great job throughout my process. Martha was really great with keeping communication and answered my questions extremely fast; she was always available to talk if I needed clarity. I highly recommend her for any future mortgage transactions that anyone may have.
David Juan
Martha is always there for you. I have closed multiple loans with her over the last 10 years, and each time has been proactive, responsive, and always available.
Tim Wiseman
Martha handled our refinance both with the utmost level of professionalism and sense of urgency. I felt like she was prepared to take me through the whole process from beginning to end. She worked with us to find the best option and put together a program that accomplished my goals and got the loan closed quickly. I felt that she set the right expectations upfront so that we weren't getting ...Martha handled our refinance both with the utmost level of professionalism and sense of urgency. I felt like she was prepared to take me through the whole process from beginning to end. She worked with us to find the best option and put together a program that accomplished my goals and got the loan closed quickly. I felt that she set the right expectations upfront so that we weren't getting documents throughout the whole process which made for an enjoyable experience and one that we were confident would reach the outcome. I would recommend Martha to others that I know are looking to refinance or just make sure they are in the best position in their mortgage through a mortgage review with her. Thank you Martha. Read MoreRead Less
Erin Thomas
Great and easy process working with Martha!