Martha Richards

Detroit, MI

NMLS 27562

Triple Crown Banker

Martha's Reviews

Greg Baker
Martha was my home refinance enabler! I had special circumstances that we needed to figure out and she dove right in and helped me do just what I needed to do to allow the process to work! Martha kept me up to date with my process, quickly made changes if we had to take a different direction, and help me be successful with the loan. She is my goto person for anything related to my loan process!...Martha was my home refinance enabler! I had special circumstances that we needed to figure out and she dove right in and helped me do just what I needed to do to allow the process to work! Martha kept me up to date with my process, quickly made changes if we had to take a different direction, and help me be successful with the loan. She is my goto person for anything related to my loan process! I highly recommend Martha as the person that will help YOU be successful as well!Read MoreRead Less
Ginny Lafferty
Martha is knowledgeable, professional and quick to respond! The refinance process was so quick and simple. I knew that she was looking out of OUR best interests. I have recommended her to friends and family and the next time I want to revisit my mortgage payments, she is the first person I will call.
Chip Stokes
Martha Richards did an amazing job leading me thru my refinance process. It was the best hands-on customer service I have ever received in any arena. Martha proved to be a true "subject-matter expert" and more than that, cared about making my experience in refinancing as streamlined and easy and 'enjoyable' as possible. I have already recommended Martha and Rocket Mortgage to several co-workers...Martha Richards did an amazing job leading me thru my refinance process. It was the best hands-on customer service I have ever received in any arena. Martha proved to be a true "subject-matter expert" and more than that, cared about making my experience in refinancing as streamlined and easy and 'enjoyable' as possible. I have already recommended Martha and Rocket Mortgage to several co-workers and friends of mine, one of which is currently working with her on his own refinance.

I give Martha SIX stars out of five for the support and service she provided to me. I had never used Rocket Mortgage in the past, prior to my refinance, but I will never use anyone else again other than Martha Richards and Rocket Mortgage. Read MoreRead Less
Toby Lee
Martha was great to work with , very knowledgable and we had no surprises
Pete Zigouras
Martha was very thorough throughout the entire process. She made the process very smooth and enjoyable. I have worked with Martha a few times, and have had a great experience each time.
Matthew Davis
Martha is amazing at her job! No wonder she is the one that write's team member loans here at Rocket Mortgage. Very knowledgeable and will always offer the best option available!
Joe Habib
Martha was amazing. She was very helpful, honest, and willing to work with us. She clearly lives by the ISMs.
Brad Waidmann
Great person to work with for Team Member loans. Done all of my refinances with her, quick, simple, and gets back to you quickly.
Georgianna Walsh
I've worked with Martha a few times now. When we bought our first house, around the holidays, I was SO impressed when she worked Christmas Eve with me on my loan. She called me after hours and even around New Years. This effort alone, proved to me that she's A+ and genuinely cares about her clients. She's extremely urgent and digs deep into any concerns that I have. I couldn't have asked for a...I've worked with Martha a few times now. When we bought our first house, around the holidays, I was SO impressed when she worked Christmas Eve with me on my loan. She called me after hours and even around New Years. This effort alone, proved to me that she's A+ and genuinely cares about her clients. She's extremely urgent and digs deep into any concerns that I have. I couldn't have asked for a better Mortgage Banker. Someone who I will always respect, trust and for sure like. :)Read MoreRead Less
John Schaefer
Martha has great follow up skills and looks to think outside the box.
Adam Morgan
Martha has been the easiest person to work with. She was able and willing to help out when I needed anything at any time of day. The purchase was very easy with her and the refinance was even easier. She is the best in the business!