Matt Zeolla

Phoenix, AZ

NMLS 1538102

Triple Crown Banker

Matt's Reviews

David Palandrani
Matt Zeolla was great to deal with. We had a unique situation and he took time with me to show me how we qualified for our mortgage and clearly explained how everything would work. He was very available when I had questions or pointed me in the right direction. I was a GREAT applicant because I had all my documents in order and ready lol. I highly recommend Matt!
Pat Demnisky Green
Matt is not only knowledgable, he is a pleasure to work with. He provided the best customer support I have ever received throughout the whole process.
Samantha Williams
Matt Z. was wonderful to work with. He met all of our wants and needs during our time with him and after he helped clear some confusion once we had moved over to the closing department. He never turned me away for questions to someone else, instead he got the answer and got back with me. When going through the house process, our heads were in one hundred different places so it was nice that Matt ...Matt Z. was wonderful to work with. He met all of our wants and needs during our time with him and after he helped clear some confusion once we had moved over to the closing department. He never turned me away for questions to someone else, instead he got the answer and got back with me. When going through the house process, our heads were in one hundred different places so it was nice that Matt took the time to chase down the answer instead of having me do that work.

Thank you Matt! I will be referring all my friends and family to you!Read MoreRead Less
Kate Fowler
Matt was amazing to work with. We had tried to buy a home a year before, but the timing just wasn't right. When we contacted him again, he remembered who we were and got everything done so smoothly. If we ever buy a home again we will go straight to Matt. He cares about his clients, and works night and day to get your loan done right and quickly. I can't say enough about how much we love Matt!!!!
Sabrina Wurst
Matt was phenomenal! Very knowledgeable, kind, professional, and helpful. He explained things clearly and was a great help whenever issues did arise.
Chaz Crenshaw
I would like to say that Matt Z was awesome to work with> Very knowledgeable and patient. He followed up with us and explained the process and made it easy to understand. He checked up on us even after his part was done. We called on him after the closing and his response to us was just like it was the very first day that we met. That means a lot to me and we have already recommended that family ...I would like to say that Matt Z was awesome to work with> Very knowledgeable and patient. He followed up with us and explained the process and made it easy to understand. He checked up on us even after his part was done. We called on him after the closing and his response to us was just like it was the very first day that we met. That means a lot to me and we have already recommended that family and friends contact him about refinancing as well as for new mortgages. Matt you R da Man!!!!Read MoreRead Less
Sue Rhodes
Matt was very attentive right from the start and did an excellent job all the way through the loan process. He was very helpful in explaining any questions we had and walked us through each step of information needed by them to complete the paperwork for the loan. Matt was always available, by phone, text and email, there was never a time when we felt alone.
Jenn Nikopoulos
Matt is amazing! He was always there when we needed him and able and willing to answer all our questions and make everything as easy and smooth as possible.
Vero Beshay
He is really helpful and on time
Ahmina Maxey
I attempted to work with Matt to purchase a home, and was unable to complete the purchase due to insufficient funds. Matt, David Caniff and Rocket Mortgage attempted to then sabotage the return of my earnest money deposit by falsely claiming that I the client was withdrawing from the transaction. The transaction fell through due to a change in my gift donors finances, and I was told point blank ...I attempted to work with Matt to purchase a home, and was unable to complete the purchase due to insufficient funds. Matt, David Caniff and Rocket Mortgage attempted to then sabotage the return of my earnest money deposit by falsely claiming that I the client was withdrawing from the transaction. The transaction fell through due to a change in my gift donors finances, and I was told point blank that my loan was denied as a result. The next day, Matt and David falsified the reason for the loan process ending saying that I, the Client, refused to provide documents needed to establish my credit. A total lie. I would not recommend Matt at all, he is dishonest and had I not caught their dishonesty in my denial letter I would not have had my earnest money deposit returned to me.Read MoreRead Less
Matt Zeolla
Reply from Matt Zeolla:

Ahmina,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Senior Research Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing...Ahmina,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Senior Research Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.Read MoreRead Less