Reply from Michael Brennan:
Hi Jessica,
Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. Here at Rocket Mortgage, one of our top priorities is making sure we are putting our clients into loan programs that meet their financial goals. As your Mortgage Banker, I pride myself on actively listening to my clients to ensure I am setting them up for success from the very beginning...Hi Jessica,
Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. Here at Rocket Mortgage, one of our top priorities is making sure we are putting our clients into loan programs that meet their financial goals. As your Mortgage Banker, I pride myself on actively listening to my clients to ensure I am setting them up for success from the very beginning of their loan process. I apologize, if at any time, your estimates did not match what we discussed initially. I am glad that we were able to work together to get everything sorted out, and that we were able to get you into your new home. Please know that you can contact me in the future if there is anything at all I can assist with.
Thank you,Read MoreRead Less