Mike was outstanding to work with. Pleasant, friendly and efficient. He walked me through the process, which proved to be exactly as he described. He is a good listener as well. I even called him on a Saturday afternoon and he answered his cell phone promptly and answered my questions even though I could tell he was engaged in some weekend social event. Very impressive!! Tom Koenig
Peter Balfour
Peter Balfour
551
It was a pleasure working with Mike and his team. He was extremely professional and responsive and made the entire process flow perfectly. My wife and I thoroughly enjoyed working with him. Our loan was processed quickly and painlessly. I will definitely send referrals!
Pomi Kershaw
Pomi Kershaw
551
Mike and his entire team were wonderful to work with. Mike set the professional tone right off the bat with his quick responses, his prompt follow ups, his checking back, everything. When you can't meet someone in person to conduct banking/loan/refinance business it is super important to give the customer the sense of security that they need and Mike and the entire team did that. No question was ...Mike and his entire team were wonderful to work with. Mike set the professional tone right off the bat with his quick responses, his prompt follow ups, his checking back, everything. When you can't meet someone in person to conduct banking/loan/refinance business it is super important to give the customer the sense of security that they need and Mike and the entire team did that. No question was too small or too stupid to ask and Mike took care of us.
Rocket Mortgage has competitive rates and good products but we will continue to do business with them because they have awesome people working for them.
Michael was a delight to work with, as he was obtaining our first Rocket Mortgage and more significantly, when we were in 2016 denied a refinance. He stays on top of everything, and whenever I felt the process was stalling, I knew I could contact him day or night and he'd act to move it forward, to faciliate, every time. An entirely personable fellow, very accommodating and easy to work with. ...Michael was a delight to work with, as he was obtaining our first Rocket Mortgage and more significantly, when we were in 2016 denied a refinance. He stays on top of everything, and whenever I felt the process was stalling, I knew I could contact him day or night and he'd act to move it forward, to faciliate, every time. An entirely personable fellow, very accommodating and easy to work with. Richard HelzbergRead MoreRead Less
Angela Ihry
Angela Ihry
551
Michael was responsive and did what he said he was going to do - trustworthy. When I have a question, I don't like to wait for answers. His customer service is EXCELLENT! I would go to Michael for another loan.
Roba Dattilo
Roba Dattilo
551
Michael was wonderful to work with. The loan process was quick and smooth. He responded quickly and professionally to all my emails and phone calls. He is patient, kind and understanding. I would work with him again and would definitely recommend his services.
Carol Helzberg
Carol Helzberg
551
Michael was the key factor in our refinancing experience. He was on top of every aspect of the process, always available for a call or a question, and professional at the highest level. Would recommend Michael and the Rocket Mortgage team very highly!
Jen Wyant
Jen Wyant
551
My experience with Michael at Rocket Mortgage was just a very enjoyable experience. He treated me with respect, answered all my questions promptly--perfect first time home buyer experience!! I would recommend Michael and Rocket Mortgage to anyone...friend, family or perfect stranger!!!
Ofrit Pinco
Ofrit Pinco
551
It was a pleasure to work with Michael. He was very responsive, and patience with my questions, and made re-finance goes smoothly through completion. Thank you, Michael!
Barbara Notre
Barbara Notre
551
Professional, courteous, efficient and easy to work with.
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