Michael O'Shea

Detroit, MI

NMLS 1367276

President's Club Banker

Michael's Reviews

Nisma Baig
I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above and beyond to assist me, and I couldn't be happier with my decision to switch to Rocket Mortgage.

From the very first interaction, Michael's demeanor was warm, friendly, and professional. He ...I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above and beyond to assist me, and I couldn't be happier with my decision to switch to Rocket Mortgage.

From the very first interaction, Michael's demeanor was warm, friendly, and professional. He immediately put me at ease and made me feel like a valued customer. Throughout the process, he demonstrated a level of knowledge and expertise that instilled confidence in me that I was in capable hands.

One of the things that impressed me most was Michael's responsiveness. Despite the holiday weekend, he was incredibly prompt in answering my questions and keeping me informed every step of the way. He made himself available, ensuring that I never felt left in the dark during the application process. It was evident that he genuinely cared about my needs and wanted to provide the best possible experience.

Switching to Rocket Mortgage was initially a tough decision for me, as I was considering another company. However, Michael's genuine interest in helping me and his ability to explain complex mortgage terms in a clear and understandable manner made the switch an easy choice. I felt confident that I was making the right decision with his guidance.

Michael also went the extra mile to find the best mortgage option that suited my financial situation and long-term goals. He carefully tailored the solutions to my needs, and I felt like he was advocating for me throughout the entire process.

In conclusion, I can't recommend Michael at Rocket Mortgage highly enough. His helpfulness, knowledge, and excellent service made a potentially stressful process surprisingly smooth and enjoyable. If you're looking for someone who genuinely cares about their clients and will go above and beyond to assist you, look no further than Michael. He's a true asset to Rocket Mortgage, and I'm grateful to have had the opportunity to work with him. Thank you, Michael, for making my dream of homeownership!Read MoreRead Less
Bobbie Savory
Michael was phenomenal! Because of my particular situation, we were not an easy client. But, Michael always made me feel confident in my mortgage process. Their were hiccups, and he took them all head on to get me in the house of my dreams. From day one, 6months down the road to closing day. He was always very responsive and reassuring. I couldn't have asked for a better experience. I recommend ...Michael was phenomenal! Because of my particular situation, we were not an easy client. But, Michael always made me feel confident in my mortgage process. Their were hiccups, and he took them all head on to get me in the house of my dreams. From day one, 6months down the road to closing day. He was always very responsive and reassuring. I couldn't have asked for a better experience. I recommend Rocket, almost entirely, because of his help. A true Dimond in the rough.Read MoreRead Less
Carol Leap
Michael was a pleasure to work with from approval through closing. Michael was knowledgeable, professional, customer focused and extremely responsive to inquiries and sharing updates. I would recommend Rocket primary due to my experience with Michael.
Kyle Caldwell
Michael helped me buy a home two years ago, I never left a review but when my brother started looking I immediately found Michael's number in my phone because he was just that great to work with. I highly recommend.
Michael Stiner
I have nothing but praise for Michael.I recently purchased a home and he litterly walked through the whole process I am a truck driver in a rural area and lost service many times very pacient and down to earth persin
Mike Summerville
Michael was very professional. Michael was very understanding in helping us through the process of our first time buying a home. Michael made sure each step we needed to do was smooth sailing. Michael provided excellent customer service I will be coming to him next year on our second home process. Thank you for all your hard work.
Jeff Vallery
Michael was very helpful, personable and professional. He communicated with us every step in the process. He enabled us to close 8 days early. Highly recommended!
Maria Feliciano
Knowledgeable and professional
Michael Stravato
Michael very personable and is a very good listener. He took the time to understand our needs and went the extra mile to get us into a good refinance situation. I would 100% recommend Michael and would be happy to use his services in the future should we need them. Thank you.
Stephanie Green
I am a single mother and it had been challenge to say the least to find helpful people. I was not going to give up on buying a home for my children and I. I called bank after bank and each bank had an excuse not to work with me. I bought a beautiful updated farm house, this would not have been possible without Michael O’Shea. I had until the end of the day to find a bank and to get pre-approved....I am a single mother and it had been challenge to say the least to find helpful people. I was not going to give up on buying a home for my children and I. I called bank after bank and each bank had an excuse not to work with me. I bought a beautiful updated farm house, this would not have been possible without Michael O’Shea. I had until the end of the day to find a bank and to get pre-approved. I called Rocket Mortgage and Michael O’Shea said he was working overtime and was going to get me He was very confident , professional , and kind at the same time. He looked at all the figured with so much confidence and said we are going to get your this loan. I knew he was going to do it because the other banks didn’t have the confidence in what they were doing. I will tell anyone that I know to call Rocket Mortgage and Michael O’Shea. Other banks tried to tell my situation was too hard , Michael O’Shea showed me my situation wasn’t hard it just took a person like him that had the confidence, knowledge, understanding , and kindness to make it work. I’m sitting in my beautiful home for the first time through the holidays because of him. My kids can’t stop smiling. Michael O’Shea changed our lives and I got a beautiful home I can watch my children grow up in now . I can’t thank Rocket Mortgage Loans and Michael O’Shea enough. My kids and i will always be so thankful and grateful for him to take the time for me. Thank you Michael O’Shea from the bottom of our hearts ! Sincerely , The Green FamilyRead MoreRead Less