Michael was a pleasure to work with. He is professional, courteous and knowledge. The entire experience was quick and easy. We definitely will use Rocket Mortgage again thanks to Michael.
Rosanna Twomey
Rosanna Twomey
551
Michael was knowledgable and efficient. We had no issues with the refinancing process. He was able to answer all our questions.
Ted Smith
Ted Smith
551
Michael did a great job for me.
Dave Amstutz
Dave Amstutz
551
efficient work and promptness
Donna Bennett
Donna Bennett
551
Mike always got back with me. Was helpful through my refinance was always pleasant and easy to work with.
Diane Lewis
Diane Lewis
551
Michael was able to answer all my questions quickly and professionally. The process was streamlined and automated, which made for a smooth transition. I highly recommend Michael!
Theresa Cardilla
Theresa Cardilla
541
Very informative and professional.
Martha Weise
Martha Weise
551
Michael was great. He singlehandedly got me to come back to Rocket Mortgage after making the decision to refinance elsewhere and he did so respectfully.
Jeffery Hamilton
Jeffery Hamilton
541
Thorough, knowledgable, and professional. The only reasons it's not 5 stars: 1. he sometimes spoke too quickly and I had to ask him to repeat himself and 2. he did not ever affirmatively state that I would be getting a cash-out from the refi which caused me to almost halt the process. Only with the intervention of a manager did I get the assurances that I sought.
Robert Boettcher
Robert Boettcher
551
Michael was a pleasure to work with, he had a way of explaining things to me I thought was insignificant, just not necessary I felt for a refinance loan, and he some how made sense of it to me. Thanks Michael! I’m very satisfied with how the process played out and very satisfied to be with Rocket Mortgage!
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