Michelle Palumbo

Detroit, MI

NMLS 98493

Senior Banking Support Consultant

Michelle's Reviews

Deb DeCola Beaudry Real Estate Professional
Michelle was great to work. She was very prompt in answering any questions or concerns I had. I highly recommend her.
Jan Hollingsworth
I see the interest rates have dropped since you locked me in at a higher rate. how is this fail
Michelle Palumbo
Reply from Michelle Palumbo:

Hi Jan! First of all, congratulations on your upcoming closing, it looks like we’re closing right on time. At the time of application, I make it a point to ask all of my clients whether they prefer to lock their rate and take the savings off the table or gamble with the market by floating. It looks like we made a decision to lock in at the time of application, which is actually a good thing. The ...Hi Jan! First of all, congratulations on your upcoming closing, it looks like we’re closing right on time. At the time of application, I make it a point to ask all of my clients whether they prefer to lock their rate and take the savings off the table or gamble with the market by floating. It looks like we made a decision to lock in at the time of application, which is actually a good thing. The 10 year treasury is up 10 basis points from your initial lock date, which means rates are actually higher from when you locked in. Now that you’re a part of the Rocket Mortgage Family, you are also enrolled in our loan tracking system, which will ensure your financing is the most optimal spot for the life of the loan. Congratulations again on your new property!Read MoreRead Less

Eric Moreno Real Estate Professional
Working with Michelle was not only a great experience for myself, but also for my clients. I have already referred another one of my clients to her.
Stefanie Walther
My work schedule is crazy and Michelle worked around it and went above and beyond to make sure that I was getting the best service possible. She made it possible for me to move into my home and I can never thank her enough for that.
Noureddine Elaybi
As far through my experience with Michelle , I can tell more and won 't be enough words to describe her , She is really a genuine person with great heart and mind , she listen deeply to the customer needs and she handle her job with great professional manner that makes all the follow up of the Loan process very easy on the buyer side , in the same time , she keep up with all the updates ...As far through my experience with Michelle , I can tell more and won 't be enough words to describe her , She is really a genuine person with great heart and mind , she listen deeply to the customer needs and she handle her job with great professional manner that makes all the follow up of the Loan process very easy on the buyer side , in the same time , she keep up with all the updates concerning the papers work. A s a whole we want to thank you , my wife and I , for all the time and commitment that you provided to us through this journey . Thanks a lot Michelle.Read MoreRead Less
Brandon Long
Michelle was fantastic to work with. She answered any and all questions we had and helped put us at ease through the mortgage process. She is quick to get back to you and makes you feel like you are the only clients she is working with. Highly recommended!
Luis Imbiriba
I wish I could give her 10 stars, she is te best , without her help we couldn't have bought our dream house. It was a very pleasant experience working with her, everything was easy with her.I really recommend work with her, she would find a program that fit your needs. Thanks Michelle.
Claresse McAdams
I cannot say enough about Michelle; knowledgeable, friendly, patient, personable, the list goes on! As a first time home buyer you can imagine the stress that comes with such an important step in ones life. Thankfully, Michelle made the process close to seamless that it almost seams unreal.

I will definitely be using her services again when it comes to refinancing and recommending her to friends ...I cannot say enough about Michelle; knowledgeable, friendly, patient, personable, the list goes on! As a first time home buyer you can imagine the stress that comes with such an important step in ones life. Thankfully, Michelle made the process close to seamless that it almost seams unreal.

I will definitely be using her services again when it comes to refinancing and recommending her to friends and family!
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Chris Whalen
There is no bonus star? Michelle is the reason there should be a bonus star!

Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we believe there needs to be more of in our industry. My wife and I own a real estate team in Az, we were also mortgage loan originators who worked for Rocket Mortgage once upon a time, we have a firm ...There is no bonus star? Michelle is the reason there should be a bonus star!

Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we believe there needs to be more of in our industry. My wife and I own a real estate team in Az, we were also mortgage loan originators who worked for Rocket Mortgage once upon a time, we have a firm understanding of the lending and finance side of real estate as well.

We have built and continue to grow rapidly based on working for others in our community providing our clients with high level representation with a strong fiduciary commitment.

We trust Michelle with our clients. We understand that the passion to truly help people and the commitment to our amazing clients is seamlessly transferred over to Michelle when she speaks with them. That strong fiduciary commitment and the high level representation comes as part of package with Michelle.

Thank you Michelle for all the hard work and endless hours working on behalf of our clients and ALL your clients!Read MoreRead Less
Judy Persi
Michelle, was very helpful through the loan process. Michelle, was always there to answer questions or to give a word of encouragement. She is very knowledgeable and very personable. Thank you again Michelle for all of your help and support.