Mike was absolutely the most honest and professional individual I have ever worked with. His attitude was always positive and he made sure that all of my questions were answered almost immediately. He made the entire process easy and at no point did I ever feel like I was bothering him. He explained the process to me in a way that allowed me to better understand home buying and why certain forms ...Mike was absolutely the most honest and professional individual I have ever worked with. His attitude was always positive and he made sure that all of my questions were answered almost immediately. He made the entire process easy and at no point did I ever feel like I was bothering him. He explained the process to me in a way that allowed me to better understand home buying and why certain forms and processes were needed or required. I would recommend Mike to any individual wanting to buy or refinance a home. I honestly didn't believe the commercials and felt the process would be questionable. However, I am a customer for life. They are on the leading edge for lenders, especially in the way that they utilize modern technology to make the process painless. Thank you Mike for making me a believer.Read MoreRead Less
Lorraine Armente-Melendez
Lorraine Armente-Melendez
551
Mike is very efficient in getting the rapid loan completed. Quick and easy, Thanks Mike!
Mary Jo Proctor
Mary Jo Proctor
541
Everything went very smoothly. Thank you for your help with everything.
Ellen Soukup
Ellen Soukup
551
I can't even begin to say how efficient Mike was. As soon as I would click send on an email, I would receive a phone call. He was AWESOME to work with!
Julie Sparks
Julie Sparks
551
Mike was very quick and efficient in responding to my questions. He made himself available to me thru the entire process.
Monty Hynes
Monty Hynes
551
My experience with Rocket Mortgage and mike was exceptional. Mike seemed to know his job very well , great customer relations. There was no pressure in making any decisions, the information on loan and options where explained very well. As the process of getting approved, he was there with quick response to any questions I had . Mike made refinancing as simple as possible 👍
Daniel Ward
Daniel Ward
541
I enjoyed working with Mike and found him patient when the computer passwords weren't working....for several tries! He answered questions thoroughly.
Luis Garcia
Luis Garcia
551
Mike thank you again for making it easy. And for being there for me from the beginning to end. Thanks again
Donna Jollimore
Donna Jollimore
551
Great customer service from start to finish!😊
Wylie Gustafson
Wylie Gustafson
551
Mike was great to work with, personable and an excellent communicator. I highly recommend Rocket Mortgage. All of their staff was a pleasure to work with.
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