Moe Srour

Detroit, MI

NMLS 1856154

President's Club Banker

Moe's Reviews

Mohamed Rayan Chaaito
Moe was great throughout. He is an excellent communicator, hard-working and very professional. He delivered prompt responses, explained the process and kept me relaxed and informed at all times.

I highly recommend him and his team. His work ethic and professionalism shone throughout and I was able to get a great deal on my loan.
David Hampton
Moe was fantastic, he helped find the loan the fit best with me and my needs
Laura Ann
Moe was wonderful to work with. He never let me down. Always called me back or answered the phone when I called him. He was professional, courtesy and amazing! If it wasn't for his knowledge and patience I wouldn't be a homeowner today! He was truly amazing! I so recommend working with him.
Sherry Thomas
From the start of the call. I asked Moe is I can ask a general question. Moe continued to say he can't and WON'T answer a question until he does a HARD pull on my FICO. When I told Moe that I simply had my general question and wanted his contact information, because I'm temporary off work doe to COVID-19. Moe says, "Well !! You could done a GOOGLE SEARCH to find that information" !! Really ...From the start of the call. I asked Moe is I can ask a general question. Moe continued to say he can't and WON'T answer a question until he does a HARD pull on my FICO. When I told Moe that I simply had my general question and wanted his contact information, because I'm temporary off work doe to COVID-19. Moe says, "Well !! You could done a GOOGLE SEARCH to find that information" !! Really !?!?!? He was pushy, impatient, we were on the phone 20 minutes. And Moe didn't answer my simple question: 1) What is the minimum fico score for FHA POST COVID-19 changes? That's it !!! If this is what the general experience of what's it like to speak to a mortgage broker, noooooo thanksRead MoreRead Less
Moe Srour
Reply from Moe Srour:

Hi Sherry,

Thank you so much for your review. It is never my intentions to have any of my clients feeling this way. We want to make sure we’re providing each and every client with the correct information on their application, to avoid setting the wrong expectations. While doing so, I would never want to come off pushy nor, impatient and I’m sorry that I made you feel this way. My Client Relations...Hi Sherry,

Thank you so much for your review. It is never my intentions to have any of my clients feeling this way. We want to make sure we’re providing each and every client with the correct information on their application, to avoid setting the wrong expectations. While doing so, I would never want to come off pushy nor, impatient and I’m sorry that I made you feel this way. My Client Relations team left you a voice message regarding this as we will be researching your situation and will make sure any opportunities are addressed.Read MoreRead Less

Mary Sutphen
Moe was very helpful when we would hit a bump in the road! He was very good at getting us answers
Jance Denzler
Very organized, and had everything very well prepped when he arrived so as not to waste any time. Was knowledgeable and could answer all questions.
Jackie Bentler
More was very easy to work with and took care of everything I needed.
Pat Reeves
So very helpful from the begining.