Nichole Humitz

Detroit, MI

NMLS 847828

Triple Crown Rocket Pro Support Banker

Nichole's Reviews

Lourdes Hanemann
Nichole made our refinance happen. She reached out to us and kept in touch until we were ready to start the refinance. She walked us through every step of the way. She always answered our phone calls and emails the same day (cannot get that anywhere else). She clearly explained the process and always answered our questions. When the next steps involved another office within Rocket Mortgages, she...Nichole made our refinance happen. She reached out to us and kept in touch until we were ready to start the refinance. She walked us through every step of the way. She always answered our phone calls and emails the same day (cannot get that anywhere else). She clearly explained the process and always answered our questions. When the next steps involved another office within Rocket Mortgages, she reached out to them and relayed information back and forth. We had a few tricky issues to work through, and she dealt with all with patience and with a smile in her face (yes, I can tell when someone is smiling on the phone call). After dealing with a local bank for loan processes, my husband and I are very glad we decided to refinance our loan with Rocket Mortgages. The whole set up with Rocket Mortgages using the website, fast and friendly representatives and having the closing in our own living room cannot be topped. Thank you, Nichole Humitz, Salvatore Militello, Clay Richeson and the whole Rocket Mortgages Team.Read MoreRead Less
John Kf
NIchole was very professional, knowledgeable and most helpful during our refinancing. She was courteous and was in constant touch with us with any new information or requests. The entire process was seamless and a pleasure. I would recommend Rocket Mortgage and NIchole to anyone interested in purchasing or refinancing. Thanks to the Rocket Mortgage team for their professionalism and support.
Dawn Gentry
From the first phone call to the last, Nichole was wonderful to work with. She was very patient in explaining some details I didn't quite understand to begin with and made me feel comfortable with the entire process. She was easy to reach by email or text message. She's a true professional and I would recommend her to others seeking a loan. Thank you Nichole!
Barbara Houle
Nicole was the first person I talk with for Rocket Mortgage and her attitude and information made me use Rocket Mortgage. She is a keeper
Stephen Berryman
As we say in the military "Outstanding". It was the best experience I had with refinancing I ever had.
Nichole really knows her job. She is a credit to Rocket Mortgage.

Tanks for every thing. Stephen

Scott Woodson
Nichole has made my refinance a wonderful experience. She has been so helpful and has answered all of my questions quickly. It is obvious to me that she has a great deal of knowledge and experience which has made the whole process fairly painless. She is very friendly and pleasant to work with and she has restored my faith in excellent customer service. It still exists!
Olena Mandeville
Nichole was wonderful to work with. She was helpful and informative and kept me up to date with the entire process. I was able to close within a month of contacting Rocket Mortgage! I was so lucky to have Nichole on my side, I knew exactly what I needed to do, what to expect, and best of all, never had to leave my house! The uploading of files was a lifesaver for a working, on the go, ...Nichole was wonderful to work with. She was helpful and informative and kept me up to date with the entire process. I was able to close within a month of contacting Rocket Mortgage! I was so lucky to have Nichole on my side, I knew exactly what I needed to do, what to expect, and best of all, never had to leave my house! The uploading of files was a lifesaver for a working, on the go, family. Nichole was genuine and honest and I felt like she wasn't just selling a product but really trying to help me.Read MoreRead Less
GW Fisher
As a retired Loan Officer, I knew right away that I was in good company with Nichole. She answered my questions accurately and without hesitation. The loan was approved and ready to close in nine days. She also has a great team working with her.
Patricia Perez
I have to say that this has been the easiest refinance I have ever done and it has been thanks to Nicole. Not only was she extremely knowledgeable and walked me through every step of the way, but was very professional and accessible to my needs. I am very satisfied with her service and the fact that this has been an effortless process all the step of the way! I definitely recommend her and Rocket ...I have to say that this has been the easiest refinance I have ever done and it has been thanks to Nicole. Not only was she extremely knowledgeable and walked me through every step of the way, but was very professional and accessible to my needs. I am very satisfied with her service and the fact that this has been an effortless process all the step of the way! I definitely recommend her and Rocket Mortgage for an excellent service!Read MoreRead Less
Mark Covalt
Nichole was probably the sole reason we went with Rocket Mortgage, encouraging and professional
Brian Parker
Nichole is amazing! She worked with us at various times of the day and night to take care of the details quickly and professionally!
Brian P.