Nichole Humitz

Detroit, MI

NMLS 847828

Triple Crown Rocket Pro Support Banker

Nichole's Reviews

Lourdes Hanemann
Nichole made our refinance happen. She reached out to us and kept in touch until we were ready to start the refinance. She walked us through every step of the way. She always answered our phone calls and emails the same day (cannot get that anywhere else). She clearly explained the process and always answered our questions. When the next steps involved another office within Rocket Mortgages, she...Nichole made our refinance happen. She reached out to us and kept in touch until we were ready to start the refinance. She walked us through every step of the way. She always answered our phone calls and emails the same day (cannot get that anywhere else). She clearly explained the process and always answered our questions. When the next steps involved another office within Rocket Mortgages, she reached out to them and relayed information back and forth. We had a few tricky issues to work through, and she dealt with all with patience and with a smile in her face (yes, I can tell when someone is smiling on the phone call). After dealing with a local bank for loan processes, my husband and I are very glad we decided to refinance our loan with Rocket Mortgages. The whole set up with Rocket Mortgages using the website, fast and friendly representatives and having the closing in our own living room cannot be topped. Thank you, Nichole Humitz, Salvatore Militello, Clay Richeson and the whole Rocket Mortgages Team.Read MoreRead Less
Daniel Thompson
Nichole did a very good job of quickly preparing and completing my loan.
Amy Isaman
Nichole was fantastic to work with. Super responsive and helpful!
Diane Butkus
She kept me in the loop the whole time and gave me information I wished I had had the first time I bought my house, just the whole process was very smooth and Nichole was more like a friend than someone just helping me with a refinance, I will recommend her to anyone of my friends that are looking for home buying or refinancing. Thank you Nichole
Mike Dieppa
Wonderful experience. Very thorough and responsive!
Richard Winchell
Nichole was wonderful to deal with. I have recommended her to my son for his refi.
Mary Fitzsimmons
Nichole was friendly, sympathetic and business like, all in one. It isn't often that one person
has all of these characteristics in a business setting.
Joyce Renneke
Nichole gave me the best customer service possible from the start of the re-fi process to the end. She walked me through initiating the loan process and was soooo patient with answering all of the questions that I had. She explained the entire process thoroughly and it was exactly as she said. When I had questions, all I had to do was to call her. She is a complete professional and I have ...Nichole gave me the best customer service possible from the start of the re-fi process to the end. She walked me through initiating the loan process and was soooo patient with answering all of the questions that I had. She explained the entire process thoroughly and it was exactly as she said. When I had questions, all I had to do was to call her. She is a complete professional and I have already recommended her to a friend of mine who is also looking for a loan.Read MoreRead Less
Foldesi Attila
She is excellent, pleasure to do business with. She was responsive, knowledgeable and very helpful with everything cross the board.
Eddie Carroll
If it's possible, I'd like to see a few more stars added to the rating system!. I received a letter "pre-qualifying" my re-fi....I called and Nicky answered. In two phone calls and some guidance on how upload files to the Rocket Mortgage system, we were almost done! Nicky advised that the team would undertake the task of reviewing and seeking additional information. In less than 10 days, the loan ...If it's possible, I'd like to see a few more stars added to the rating system!. I received a letter "pre-qualifying" my re-fi....I called and Nicky answered. In two phone calls and some guidance on how upload files to the Rocket Mortgage system, we were almost done! Nicky advised that the team would undertake the task of reviewing and seeking additional information. In less than 10 days, the loan was reviewed and approved. It is amazing. As I mentioned in the initial call, I am thankful to be a part of the renewal in Detroit. Real American enterprise works and provides jobs for provides an opportunity for professionals like Nicky to succeed. Congratulations to you, Nicky, to your team and employer!Read MoreRead Less
Rick McCrary
Nichole provided enthusiastic, expert guidance that helped us decide to depart from conventional loans we had used in the past. We could not be more happy with Rocket Mortgage, Nichole and the team.