Everything was great but keeping me informed more would have been good. Evan if her part was done.
Michelle Sze-Leung
Michelle Sze-Leung
551
I had a great experience with this refinance thanks to Nicole. She is extremely patient, quick to respond to my phone calls, follows through on details and extremely knowledgeable. I went through quite a few loan process in the past and quite a few of them fell through because I couldn't trust the loan officers that I was dealing with. This is by far the best experience I ever had, all because ...I had a great experience with this refinance thanks to Nicole. She is extremely patient, quick to respond to my phone calls, follows through on details and extremely knowledgeable. I went through quite a few loan process in the past and quite a few of them fell through because I couldn't trust the loan officers that I was dealing with. This is by far the best experience I ever had, all because of Nicole. Thank you! Read MoreRead Less
Robert May
Robert May
551
she made refinancing the house easy and all most fun.
Charlotte Ives
Charlotte Ives
551
Nichole is such a professional so organized & when she gave me a time to call it was right on the minute. She took my information & it was ready for underwriting. If I could rate her higher than 5 stars it would be 20 stars!!!! I will send my real estate clients to her!
Gabriela Gerber
Gabriela Gerber
551
Nicole answered all my questions and made if very easy to get my loan started. She was professional and very pleasant to work with.
Mike Leese
Mike Leese
551
Nochole was excellent throughout the loan process. I was so completely happy with every aspect of the experience. Superb job.
Lars Holmberg
Lars Holmberg
551
Knowledgeable and professional from the start. She was great thru the process till the loan closed. Thanks Nichole!
Ceasar Jastillana
Ceasar Jastillana
551
She was very helpful, pleasant, & customer-oriented. Thank you for making our transaction quick, smooth, & stress-free. God Bless!
Bradford Hooper
Bradford Hooper
551
When Nichole answered my initial phone call to begin a discussion of a possible solution to my debt, home loan situations, I felt immediately that I was talking to a professional that was very knowledgeable and empathetic as far as my needs were concerned. We pieced together my personal financial information that possible could place me in a better place with Rocket Mortgage rather with my ...When Nichole answered my initial phone call to begin a discussion of a possible solution to my debt, home loan situations, I felt immediately that I was talking to a professional that was very knowledgeable and empathetic as far as my needs were concerned. We pieced together my personal financial information that possible could place me in a better place with Rocket Mortgage rather with my previous lender. The previous lender had not reported consistent mortgage payments to the (3) three credit agencies over a technical error from September 2013 to the present. The whole process of assembly the proper and accurate documents for the refinance of my loan has been an enjoyable and professionally satisfying. I would recommend Nicole and her assistant Ericka be given Kudo's.Read MoreRead Less
Brent Burgess
Brent Burgess
551
Nichole was a pleasure to work with. She was very professional, knowledge and worked quickly to provide low rate. Very good experience working with Nichole.