Great to work with and took care of what was needed to get things done. Made the whole process even easier!!
Donna Barrett
Donna Barrett
551
Nick was very helpful. He always called me back when he said he would (hard to find that these days!) even late in the day. He addressed all of my concerns (and there were many because of my particular situation!). He's a hard worker and I would recommend him highly.
Peggy Hunter
Peggy Hunter
551
He was great and helpful wonderful to work with
Kevin Esco Garner
Kevin Esco Garner
551
Great job! Thank you very much.
Stephanie Clouse VanMatre
Stephanie Clouse VanMatre
551
Nick was fabulous! He made the whole process easy. Rocket Mortgage is always great to deal with. I would definitely recommend Nick and Rocket Mortgage to everyone.
Mark Smith
Mark Smith
551
Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to refinance one parcel that was on our original loan, have the loan paid off and then refinance using only the one parcel (which included the house) and dropping the second parcel, giving us the deed. Somehow ...Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to refinance one parcel that was on our original loan, have the loan paid off and then refinance using only the one parcel (which included the house) and dropping the second parcel, giving us the deed. Somehow this has been slowed down, the County has not yet received the transfer notice even though the closing was on 19 June. There is a party that will purchase that parcel, but we have not been able to do it yet because of the delay. Also, I received a Partial Release Package today. We refinanced to avoid that process. What bothers me is that it addresses our new loan number and a date of 27 June, 8 days after we had closed taking the one parcel out of the picture. Cannot reach the person who sent the notice (Michelle Turner) to clear up the issue. Meanwhile may lose the purchaser for that parcel.Read MoreRead Less
Nelson Matthew
Nelson Matthew
551
Mr. Nick Field my Rocket Mortgage officer made possible for me to have an amazing long-lasting experience with the refinance process. The Rocket Mortgage Team not only went 5 extra mile to make the refinance process smooth, efficient, quick, but they were dedicated to help me understand exactly where I was in and during the process from the instant I agreed to pursue with the mortgage loan. ...Mr. Nick Field my Rocket Mortgage officer made possible for me to have an amazing long-lasting experience with the refinance process. The Rocket Mortgage Team not only went 5 extra mile to make the refinance process smooth, efficient, quick, but they were dedicated to help me understand exactly where I was in and during the process from the instant I agreed to pursue with the mortgage loan. Maintaining a two way communication with Mr. Nick Field was easy, effective and accurate. Their on-line platform/dashboard was user friendly, therefore every time I had something on my to-do list, I would get an email. I highly recommend using Rocket Mortgage!!! Ask for Mr. Nick Field for your home buying needs. Nick exceede and went beyond my expectations. 10/10Read MoreRead Less
Debbie Couch
Debbie Couch
551
Nick did a great job on getting me a mortgage that would work for me. I appreciate his personal touch.
Nancy Zacherl
Nancy Zacherl
551
Very professional and cared about my needs. Did everything in a timely manner that suited my schedule.
Renee Gurule-Stottlemyer
Renee Gurule-Stottlemyer
541
Nick was pretty responsive, very nice and helpful but, one thing that I would say is he needs to let his clients know to cancel their automatic payments when refinancing; because I thought Rocket Mortgage took care of all of this for me and they didn't. So, an auto payment came out of my bank account unexpectedly which wasn't a positive experience for me.
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