Olivia Sanville

Detroit, MI

NMLS 959927

Triple Crown Banker

Olivia's Reviews

Ted Hurlbut
Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest at heart. This was a big life change experience for us so we were very hesitant to proceed with a second home. Olivia answered all our questions and was never pushy to close the deal. If it was not ...Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest at heart. This was a big life change experience for us so we were very hesitant to proceed with a second home. Olivia answered all our questions and was never pushy to close the deal. If it was not right for us, she was ok with that also. As big as Rocket Mortgage is, the customer service has been great each step along the way for the initial inquiry to closing. We sure feel like they truly want our business which brought us back to Rocket Mortgage after we refinanced our first home.Read MoreRead Less
Karen O'Neal
Olivia was wonderful to work with! I have been involved with other mortgage purchases with Rocket Mortgage and it was not a good experience; poor communication and extensions, but, not with Olivia! Great communication and we closed the loan by the original date on the purchase agreement! Thank you, Olivia!! It was great working with you!
Brett Chance
Olivia was very helpful and always available to answer my questions. She made my purchase very easy for my wife and I.
Scotty Cerv
I have never in my life had such a wonderful experience working with anyone like I did with Olivia! She was right there to answer any and all of my questions on my loan. She was right there every step of the way even when she was out sick she took the time to call me from home to let me know what was going on. It was a blessing to work with someone that treated me like I was her only customer! ...I have never in my life had such a wonderful experience working with anyone like I did with Olivia! She was right there to answer any and all of my questions on my loan. She was right there every step of the way even when she was out sick she took the time to call me from home to let me know what was going on. It was a blessing to work with someone that treated me like I was her only customer! I would highly recommend Olivia to anyone looking to obtain a loan! Read MoreRead Less
Kayla Kattula
When you purchase your first home you have a million questions. Let's just say, Olivia was there to help from the beginning to the very end!! I am so thankful for her attentiveness and knowledge throughout this process. I would highly recommend her to anyone looking to purchase a home. My experience could not have been better.
Brian Hallsted
From start to finish she was the best part of buying a new home! She was constantly looking out for our best interests and communicated every point clearly. We were in a less than perfect position and Olivia showed us the path and then walked it with us. We will use her again and recommend her to anyone we know who is buying! By the time we closed she was like family.
Greg Holman
Olivia has been super helpful and very quick to respond on all questions. Very friendly and a pleasure to work with.
Lindsay Robinson Anderson
Olivia is great to work with. She responds or gets back to you almost immediately. She is always positive, upbeat and willing to help in any way she can.
Aleigha Rachel
Working with Olivia was such a joy. I truly cannot say enough good things about her. She was always bright, cherry and eager to help me along my entire mortgage process and let me just say that I was a very needy client. She was quick to respond, caring and honestly I felt like I was her only client. For such a large company I was pleasantly surprised about the high level of customer service I ...Working with Olivia was such a joy. I truly cannot say enough good things about her. She was always bright, cherry and eager to help me along my entire mortgage process and let me just say that I was a very needy client. She was quick to respond, caring and honestly I felt like I was her only client. For such a large company I was pleasantly surprised about the high level of customer service I received from her. I would recommend her to anyone! Read MoreRead Less