Paul Matouk

Phoenix, AZ

NMLS 926696

Triple Crown Banker

Paul's Reviews

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Marykay Gibson Real Estate Professional
If there were 10 starts ,I'd give him all ten. Paul explains things well to the client and follows the loan through the whole process. He trouble shoots well and his communication skills are excellent. My clients have all loved him and my co-op agents have been pleased as well. I've been in the business for 18 years and Paul is top notch all the way
George Raymond
Paul was professional, promptly answered any of my questions, and helped make my first home purchase a simple one.
Bobby Watts
Paul did everything I could have asked for and more. Great person to work with. I would refer him over and over again!!!!!
Bridgette Lynn
Paul went well above my expectations when applying for my first loan. After putting on offer in on a home, Paul took the time to contact the listing agent to recommend me as a strong buyer. Paul was not only fast and efficient in filing my application, he was thorough with the required documents, so I didn't need to resubmit the same information over and over.
John J. Lynch
Paul and the Rocket Mortgage team succeeded where one of the "too big to fail banks " did not.

My story: Me: 30 yr. bank customer, 6 paid off mortgages, 850 FICO, $4M, in liquid assets. Pre approved for a loan @$350 K. Found a house, 60 days to close.

Bank: Asked for all the same pre approval info again. Suspicious of my deposit and downpayment, asked for the Fidelity account statement 3 ...Paul and the Rocket Mortgage team succeeded where one of the "too big to fail banks " did not.

My story: Me: 30 yr. bank customer, 6 paid off mortgages, 850 FICO, $4M, in liquid assets. Pre approved for a loan @$350 K. Found a house, 60 days to close.

Bank: Asked for all the same pre approval info again. Suspicious of my deposit and downpayment, asked for the Fidelity account statement 3 different times( it was an account I had held for 25 years). The week to close came and I was told " underwriting wants another statement of the brokerage account @ Fidelity and will not close until it is presented."

By this time I knew that the Bank underwriters were CYA to disqualify me so as to not admit they were late and for no reason.

So the statements were again presented .There was nothing suspicious. The closing was missed. My Seller missed his closing. The moving company reservation for me and my seller was lost.

Finally 7 days after date to close, the loan was funded. Now new moving reservations, no time to fix up my new home, my seller was in the same boat. It was FUBAR!

Rocket Mortgage and Paul,: Pre-approval easy, process easy , closed within 45 days of start. communication throughout. "MY Rocket Mortgage" worked great.

My appreciation and applause to Paul and Rocket Mortgage
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Michael Mustonen
Paul is fantastic to work with it took me close to a year to find the proper home for me and my family and Paul worked with me and helped through the entire process. He made the purchasing of our home a great experience and was always available very professional. I can not say enough good things, I will be referring everyone I know to deal with Paul for there home buying and refinancing needs.
Kimberly Risher
Paul is a hard worker! Even with our time zone differences he was always there for us when we needed him. With Paul we felt like we mattered and weren't just a case file. Paul was always looking out for us. We are first time home buyers and didn't know much about what we needed or what was expected of us and Paul was always there to guide us. Even when through the different steps we were given ...Paul is a hard worker! Even with our time zone differences he was always there for us when we needed him. With Paul we felt like we mattered and weren't just a case file. Paul was always looking out for us. We are first time home buyers and didn't know much about what we needed or what was expected of us and Paul was always there to guide us. Even when through the different steps we were given other contacts if we couldn't get a hold of them Paul would help us out. I will definitely recommend him to friends or family. Thank you so much for all your help and walking us through it all. Read MoreRead Less
Allen Mamlouk
We had the pleasure of working with Paul for the purchase of our first home. Paul is knowledgeable, friendly, helpful, and quick to respond. During our home buying venture, we had atleast 3-4 other loan officers try to convince us to go with them instead of Paul and Rocket Mortgage. We trusted Paul from the beginning and we are very happy we stuck with him. I have already recommended Paul to ...We had the pleasure of working with Paul for the purchase of our first home. Paul is knowledgeable, friendly, helpful, and quick to respond. During our home buying venture, we had atleast 3-4 other loan officers try to convince us to go with them instead of Paul and Rocket Mortgage. We trusted Paul from the beginning and we are very happy we stuck with him. I have already recommended Paul to friends and coworkers looking to buy and refi. If you are reading this don't hesitate to contact Paul and his team. Read MoreRead Less