Paul Matouk

Phoenix, AZ

NMLS 926696

Triple Crown Banker

Paul's Reviews

Kathleen Alspaugh Real Estate Professional
As a Real Estate agent who represented the seller, it is very important that the buyer's mortgage company ensures that the buyer make it to the closing table on time. Paul and Rocket Mortgage delivered!
This was my first transaction with Rocket Mortgage, and Paul provided exceptional service and communication at every step along the way. Being based in Detroit was never an issue as Paul worked with...As a Real Estate agent who represented the seller, it is very important that the buyer's mortgage company ensures that the buyer make it to the closing table on time. Paul and Rocket Mortgage delivered!
This was my first transaction with Rocket Mortgage, and Paul provided exceptional service and communication at every step along the way. Being based in Detroit was never an issue as Paul worked with me in my time zone, returning email and phone calls regardless of time and day of the week. He worked when I did.
I recommend Paul and his team.Read MoreRead Less
Tony Berryhill
Paul was great , He would talk to us in depth and make sure we understood everything in the process of our purchase, always returned calls promptly, would highly recommend Paul.
Andrea Sample
Such a great experience for a first time buyer. They made it easy, understandable. When I asked questions, they got back with me very quick. Very satisfied.
Brian Kersanty
Paul was awesome! He went out of his way to ensure we were constantly up to date and answered any questions immediately. He was always available if we needed him. I have and will continue to recommend him to friends and family.
Theresa Gjolaj
Paul was great. Very helpful, kind, and understanding!
Carrie Nigro
Paul was very easy to work with and available when I needed him to be. He worked quickly to get the loan started and finished. He followed up with me frequently and advised on how the status of the loan was going.
Tina Coleman
Paul is a very patient, attentive and willing to go the extra mile. Would highly recommend to anyone in my family and friends.
Lara Kersanty
Patient. Understanding. And would go the extra mile to talk with me regarding any questions or concerns I had.
Mike Miller
Paul was very professional and friendly. He called me several times and even told me he was going on vacation and explained who to call in his absence if I needed help in any way. He said he would call me the day of his return. I was very impressed when he did. He exemplified what I consider excellent customer service. He was great at explaining how my mortgage experience was going to happen. He ...Paul was very professional and friendly. He called me several times and even told me he was going on vacation and explained who to call in his absence if I needed help in any way. He said he would call me the day of his return. I was very impressed when he did. He exemplified what I consider excellent customer service. He was great at explaining how my mortgage experience was going to happen. He helped me understand that I needed to look at my Rocket Mortgage account regularly to speed things along. I would not be surprised at all if he is probably one of your best agents.Read MoreRead Less
Alberto Torres
Paul was Great , he made the process very easy to understand and was very helpful when I really needed answers. He made sure i had and did everything i needed to do very quick. Paul was professional and attentive every step of the way. I'm definitely recommending his services.
Jacquie Griwatsch-Wilson
Paul was great to work with. He was very friendly and helpful. I felt like he had my best interest in mind.