Phillip Ducher was very professional. I had a few hiccups and too much time past between my lock in rate and the appraisal. ( I had issues with appraisal and he had to come back twice) The locked in rate changed but we still went ahead. Watch your appraisals and square footage. That is not Phillips doing though. He was pleasant and returned phone calls. Whole process is cool if you like doing ...Phillip Ducher was very professional. I had a few hiccups and too much time past between my lock in rate and the appraisal. ( I had issues with appraisal and he had to come back twice) The locked in rate changed but we still went ahead. Watch your appraisals and square footage. That is not Phillips doing though. He was pleasant and returned phone calls. Whole process is cool if you like doing online things and uploading forms and such. Closing went well . Overall he delivered !Read MoreRead Less
Mike Leiter
Mike Leiter
551
Efficient, very responsive and professional.
Caroline Eddens
Caroline Eddens
551
Philip and other Rocket Mortgage employees are always prompt and courteous when answering my questions and during the complete process.
Bill Prette
Bill Prette
551
Philip helped guide us through the refinance process with ease. I appreciated his professionalism. The message ability on the website provided us with the means to communicate. This was our first time doing most of the paperwork online and we appreciated the ability to ask for help when needed. Responses to questions were timely and to the point which I appreciated. Thank you for guiding us ...Philip helped guide us through the refinance process with ease. I appreciated his professionalism. The message ability on the website provided us with the means to communicate. This was our first time doing most of the paperwork online and we appreciated the ability to ask for help when needed. Responses to questions were timely and to the point which I appreciated. Thank you for guiding us through all the steps necessary for a successful refinance.Read MoreRead Less
Mark Sink
Mark Sink
551
Good experience with philip. No problems. Good job.
Linda Green
Linda Green
551
PHILIP IS A PROFESIONAL HE CONTACTED ME ABOUT REFIANCING MY HOME AND WITH IN 2 WEEKS I HAD BEEN APPROVED AND MY MORTAGE DROPPED 60. DOLLARS A MONTH. IF YOU HAVE ANY DOUBTS ABOUT REFIANCING PLEASE CONTACT PHILIP. HE ALSO WAS KIND AND COURTEOUS. AND HE DID NOT PREASURE ME.
Bernadette Heller
Bernadette Heller
551
Phillip did a great job for us. Very easy to talk to and prompt.
Vito Giorgio
Vito Giorgio
551
Service was quick and accurate. :-)
Deborrah Wilson
Deborrah Wilson
551
Philip was very knowledgable and helped guide me through my refinance process. He always returned my calls and asked if I had any other questions. Thank You Philip!
Nicole Krout
Nicole Krout
551
Philip was fast, clear and helpful.
Todd Capps
Todd Capps
551
Philip keep me well informed, answers my question and quickly help solve problems or issues that came up.
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