Richard was to the point and thorough with what we needed to close. If something was not complete he followed through with email then phone call. Really made it easy to know how the closing process works. I appreciated this.
Laura Berger
Laura Berger
551
Richard was great to work with and we really appreciated how helpful and available he was during the entire process. We would highly recommend him!
Raymond Black
Raymond Black
551
Richard and his team were great the entire way. He responded very quickly to any questions we had even after hours and over the weekend.
Ted Wong
Ted Wong
551
Richard was very responsive and was very helpful. My experience with his is very good. I appreciate his professionalism.
Vivian Haskell
Vivian Haskell
551
Richard was attentive to my many questions and problems that arose throughout the loan process. It was quite an ordeal to get the loan approved as there were many underwriting requirements that were unreasonable. However, my experience with Richard was ok. A few times he was not available but had someone call me so I felt that was a positive.
Robert Mcgarry
Robert Mcgarry
551
Richard was very helpful and also made himself available to me even on the weekends his professionalism was outstanding
Allan Blume
Allan Blume
551
Richard was always accessible, professional, friendly and very helpful. He had answers to our questions and made sure we understood every step in the mortgage loan process. Outstanding service by the whole Rocket Mortgage team.
Marian Sherman
Marian Sherman
551
Richard and the whole team at Rocket Mortgage were professional and very informative. He guided us through the entire process and we were able to close in only four weeks!
Cindy Putnam
Cindy Putnam
551
Good service... Very helpful and patient with me.
Paul Bowman
Paul Bowman
551
Richard is amazing! Knowledgeable, empathetic, efficient, and friendly. I am totally new to this process but he walked me through every step, was extremely patient, and yet he found a way to move quickly without losing me and also while building up my confidence level in what we're doing here.
Thank you very much for your help, Richard.
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