Rob was the best from beginning to the end of the process. He kept me informed of the status of the refinance, walked me through the on-line paperwork and ensured I understood ever step along the way. I would have dropped the refinancing had it not been for his excellent customer service and knowledge!!!! Thank you, you're the best.
Dan Thomas
Dan Thomas
551
Rob was great. Quick and painless.
John Doyle
John Doyle
551
Rob was helpful to our needs and made the loan process quick and satisfying. All questions were answered completely and with urgency.
Raymond Martin
Raymond Martin
541
It was a pleasure working my mortgage through with Rob, he was always available and responsive
John Williams
John Williams
551
Rob was great to work with. Very responsive to my questions and concerns. I would highly recommend that you use Rob and his team for your mortgage needs.
Jerry Rogers
Jerry Rogers
551
Rob was very responsive to all questions and coupled with his patience in responding to repetitious questions made him a pleasure to do business with.
Philip Appolonia
Philip Appolonia
551
I felt very comfortable with Rob from the beginning. I understand why, but I was disappointed when I had to work with other people during my progression. I never had that connection with the other people. However, there were too many people that I had to deal with. I accidently reached Rob once, when I was frustrated with the progress and he got back to me within the hour with the answers for ...I felt very comfortable with Rob from the beginning. I understand why, but I was disappointed when I had to work with other people during my progression. I never had that connection with the other people. However, there were too many people that I had to deal with. I accidently reached Rob once, when I was frustrated with the progress and he got back to me within the hour with the answers for me. Perhaps one can limit the number of people one has to work with to make the stressful experience better for the customer. Again, Rob was top-notched as far as I'm concerned. Thank you.Read MoreRead Less
Julia Hahn
Julia Hahn
551
I appreciate how Rob kept the ball rolling to keep my refinance moving and he also made sure to keep me up-to-date on all the details.
Garry Francis
Garry Francis
551
Rob was great to work with. He explained things very well, was very professional and the whole process was fast! He followed up on every little detail and made sure our loan got processed very smoothly, while keeping in contact all along the way.
Richard W. Croteau
Richard W. Croteau
551
Rob was very good to work with. He was knowledgeable and professional with us making sure that any of our concerns were taking care of. He also followed up with us many times during this process. Again, We thank Rob & Rocket Mortgage.
Richard W. Croteau
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