Rob was amazing….professional, responsive, always available, and addressed every need that we had proactively and timely. His support staff was extremely capable and clearly explained any issues we need to provide Rocket during the loan application process. The entire process was an excellent experience and Rob’s and his Rocket associates became valued friends! THANKS for all your assistance in ...Rob was amazing….professional, responsive, always available, and addressed every need that we had proactively and timely. His support staff was extremely capable and clearly explained any issues we need to provide Rocket during the loan application process. The entire process was an excellent experience and Rob’s and his Rocket associates became valued friends! THANKS for all your assistance in purchasing our new home!Read MoreRead Less
Jerry Rogers
Jerry Rogers
551
Rob was very responsive to all questions and coupled with his patience in responding to repetitious questions made him a pleasure to do business with.
Philip Appolonia
Philip Appolonia
551
I felt very comfortable with Rob from the beginning. I understand why, but I was disappointed when I had to work with other people during my progression. I never had that connection with the other people. However, there were too many people that I had to deal with. I accidently reached Rob once, when I was frustrated with the progress and he got back to me within the hour with the answers for ...I felt very comfortable with Rob from the beginning. I understand why, but I was disappointed when I had to work with other people during my progression. I never had that connection with the other people. However, there were too many people that I had to deal with. I accidently reached Rob once, when I was frustrated with the progress and he got back to me within the hour with the answers for me. Perhaps one can limit the number of people one has to work with to make the stressful experience better for the customer. Again, Rob was top-notched as far as I'm concerned. Thank you.Read MoreRead Less
Julia Hahn
Julia Hahn
551
I appreciate how Rob kept the ball rolling to keep my refinance moving and he also made sure to keep me up-to-date on all the details.
Garry Francis
Garry Francis
551
Rob was great to work with. He explained things very well, was very professional and the whole process was fast! He followed up on every little detail and made sure our loan got processed very smoothly, while keeping in contact all along the way.
Richard W. Croteau
Richard W. Croteau
551
Rob was very good to work with. He was knowledgeable and professional with us making sure that any of our concerns were taking care of. He also followed up with us many times during this process. Again, We thank Rob & Rocket Mortgage.
Richard W. Croteau
Jim Rice
Jim Rice
551
Thank you, Rob! This entire process was simple and convenient. My questions were answered, my numerous calls, texts and emails were returned right away, and you were patient, professional, and friendly. Changes were handled rapidly, and I felt that you truly cared about my experience. From initial contact with Rob to a scheduled closing date was less than two weeks, with most of that time ...Thank you, Rob! This entire process was simple and convenient. My questions were answered, my numerous calls, texts and emails were returned right away, and you were patient, professional, and friendly. Changes were handled rapidly, and I felt that you truly cared about my experience. From initial contact with Rob to a scheduled closing date was less than two weeks, with most of that time waiting on us to provide the necessary documents. I have been wary of using online services before, but the interface with Rocket Mortgage was intuitive and easy. Thanks again, Rob.Read MoreRead Less
Heather Meers
Heather Meers
551
He was very helpful. Any time I had a question he would answer it within a day and if I didn’t understand something he would take the time to explain it. I would highly recommend them for all your loan needs.
Nathalie Nkenlifack
Nathalie Nkenlifack
551
Hi Rob thank you for walking me through the process of home Morgage. I don't know how to thank you for all the work you have done to help us bye our first house. I was not really sure if we were going to make it but you always encourage me to have faith in your bank and give you a chance to make this happen. Now we move to our new house due to your hard work. I thank you 100 times and promise to ...Hi Rob thank you for walking me through the process of home Morgage. I don't know how to thank you for all the work you have done to help us bye our first house. I was not really sure if we were going to make it but you always encourage me to have faith in your bank and give you a chance to make this happen. Now we move to our new house due to your hard work. I thank you 100 times and promise to give your contact to all my relatives that would need a morgage loan. It was I great pleasure working with you. Have a bless day.Read MoreRead Less
Mike Bostwick
Mike Bostwick
551
Wonderful to work with, extremely friendly and very knowledgeable with any questions that I had. And was very fast to get back to me with anything that I needed done
James Morris
James Morris Real Estate Professional
551
Rob did a great job keeping communications open and keeping buyer informed
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