Reply from Roberto Cepeda-Rios:
Dear David,
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a member of our Credit Upgrade Team is to assist your mortgage banker to get...Dear David,
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a member of our Credit Upgrade Team is to assist your mortgage banker to get your credit to the score that they provide to us within your budget to help assist qualification of a loan. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less