Roberto Cepeda-Rios

Detroit, MI

NMLS 1523668

Executive Credit Upgrade Consultant

Roberto's Reviews

Dell Elhomani
I had an outstanding experience working with Roberto Cepeda throughout my mortgage approval process. From the very beginning, Roberto demonstrated exceptional professionalism, knowledge, and dedication. He took the time to explain every step of the process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and manageable.

Thanks to his ...I had an outstanding experience working with Roberto Cepeda throughout my mortgage approval process. From the very beginning, Roberto demonstrated exceptional professionalism, knowledge, and dedication. He took the time to explain every step of the process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and manageable.

Thanks to his expertise, attention to detail, and persistence, my mortgage was successfully approved. Roberto was always available when I needed him and consistently kept me informed of the progress. His commitment to his clients and his willingness to go the extra mile truly set him apart.

If you are looking for someone who is honest, reliable, and highly knowledgeable in the mortgage industry, I wholeheartedly recommend Roberto Cepeda. He made a significant difference in my home-buying journey, and I am sincerely grateful for all of his hard work and support.

Thank you, Roberto, for your outstanding service and for helping me achieve the dream of homeownership!Read MoreRead Less
M Taylor
Roberto has been great to work with. Out of the dozen or so people we've been passed around to over the course of a week and a half (this is how Rocket does business), Roberto has been one of the most patient and thorough. Just make sure to ask about sending emails to him instead of faxes (re: payoff letters, for example), because many companies are no longer using fax machines. That caused a bit ...Roberto has been great to work with. Out of the dozen or so people we've been passed around to over the course of a week and a half (this is how Rocket does business), Roberto has been one of the most patient and thorough. Just make sure to ask about sending emails to him instead of faxes (re: payoff letters, for example), because many companies are no longer using fax machines. That caused a bit of runaround for me two weeks back. And if you're trying to get results over a holiday things will take a extra days to process. And don't let anyone schedule your closing appointment before Roberto is done with his side of things, or else he gets locked out and you'll have to make more phone calls to other Rocket people to change the status in the system, so he can get back in to request an updated credit report. Overall I highly recommend Roberto if you need your credit score bboosted. Very personable and professional.Read MoreRead Less
Evelyn Monroig
Roberto es excelente en lo que hace! Me ayudó a subir mi score! Gracias!!
David Ayaviri
Made me spend a couple thousand and my loan still got denied.
Roberto Cepeda-Rios
Reply from Roberto Cepeda-Rios:

Dear David,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a member of our Credit Upgrade Team is to assist your mortgage banker to get...Dear David,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a member of our Credit Upgrade Team is to assist your mortgage banker to get your credit to the score that they provide to us within your budget to help assist qualification of a loan. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Aracely Posad
Mr. Roberto is a professional; if I could give him 10 stars, I would. He was very clear and precise in his advice.
K Laureano
I am writing to share my outstanding experience working with Roberto. From start to finish, he demonstrated immense professionalism and a determination to help me improve my credit score for a home renovation loan. I was absolutely amazed when he made it possible in a matter of a single day. His diligence and swift action speak volumes about his dedication to his clients.
Natanael Campos
Just follow his advice and the score will come up
Laura Templeman
Awesome job getting credit score increased
DJ Hug
Very helpful! Would definitely recommend!
River Howard
100% would recommend. Very nice person and was very professional. He Helped me and did a great job.