Rose Matchett

Cleveland, OH

NMLS 1727716

Senior Banker

Rose's Reviews

Madison Wise
I really enjoyed working with Rose. We appreciated her knowledge and availability for questions. There were times before we found the home we were ready to put an offer on that I felt the texts/emails were too much, but after we had an offer accepted, I appreciated the persistence.
Nate Tomlinson
Love us some Rose! Couldn't have done it without her! Informative and patient. I don't know what she's paid, but, make it more!
Pam Stroupes
Rose is very good at her job,she is very knowledgeable with mortgages.She is so nice and pleasant to work with.She is the best.
Troy Franklin
Rose provided great customer service. Professional, honest and knowledgeable. Answered all my questions by voice or email within reasonable time. I highly recommend Rose as your home loan representative.
Jim Bairos
Rose was a pleasure to work with!! She answered all my question and was extremely helpful in making my mortgage process very stress free!!! I will highly recommend her and Rocket Mortgage Loans to other people!!! Thank you Rose for all that you did!!!
Rob Brown
She is so amazing. So nice, so helpful, always on top of everything for you. She definitely cares about her customers and giving amazing service.
Michael Nattrass
Rose was amazing! She checked in with me regularly throughout the entire process! Even on the weekends, she was available to answer questions or solve a problem! She was always positive and I felt she genuinely cared about helping me get the best mortgage possible. This was my first mortgage. She explained everything clearly And concisely! I highly recommend Rose for anyone looking to purchase a ...Rose was amazing! She checked in with me regularly throughout the entire process! Even on the weekends, she was available to answer questions or solve a problem! She was always positive and I felt she genuinely cared about helping me get the best mortgage possible. This was my first mortgage. She explained everything clearly And concisely! I highly recommend Rose for anyone looking to purchase a home!Read MoreRead Less
Hunter Eason
Very friendly and super helpful in every way
Marsha Kimball
Very professional and very helpful.
Laura Highsmith Erlewine
I'm not sure if my first review went through.
My husband and I tried going through our credit union for the loan. They were very standoffish, vague, and didn't keep in contact with us. Rose reached out to me by pure coincidence and luck. I called her back in a state of confusion and frustration from dealing with the credit union. Rose was absolutely fabulous. She took charge of my situation and ...I'm not sure if my first review went through.
My husband and I tried going through our credit union for the loan. They were very standoffish, vague, and didn't keep in contact with us. Rose reached out to me by pure coincidence and luck. I called her back in a state of confusion and frustration from dealing with the credit union. Rose was absolutely fabulous. She took charge of my situation and started us on the right path. She is full of knowledge, compassion, and understanding. She kept is in the loop at all times, and gave us her direct phone line and email. We were super pleased with the outcome. I will recommend everyone to her when my friend and family every need her services. I cannot say enough about how great it was to work with Rose. We appreciate everything she did for us and hope to work with her again in the near future when we buy our next home.Read MoreRead Less
Pat Teder
I gave Rose a review for 4 stars
Randall Treadway
she was great and very patient with me very understanding.