Ryan Masserang

Detroit, MI

NMLS 32230

Triple Crown Banker

Ryan's Reviews

Patti Dunn
From beginning to end, the process went very smoothly. He was the ultimate professional. I highly recommend Ryan.
Andrea Cavender
Ryan is professional and very responsive. He also makes requesting a loan seem less stressful than other lenders.
Joe Pusey
Ryan does his job very well. Highly recommended.
Zhiqun John Zhang
Ryan had done an excellent job in getting the loan for us. He is responsive, customer centered, and detail-focused.
Donald Stecyk
Ryan is professional and personable.A plessure to work with.
Maureen Hirthler
Made a difficult process painless
Barbara Luettke
I couldn't have asked for a more helpful representative. Ryan led me through each step of the application for preapproval in a professional yet friendly manner. All my questions were answered quickly and completely.
Marie Hadley
Professional and very helpful throughout the process.
Concepcion Lopez
He was very helpful. Excellent customer service.
Lynne Conkling
I am pleased that Rocket Mortgage/Schwab has gotten into the loan business. If other employees performance is similar to Ryan's, I will not use another lender anytime soon. I hope you give the big players (B of A; Wells Fargo) a run for their money. You are setting a new standard for customer service in the lending industry, which is sorely needed. I am purchasing another property in another ...I am pleased that Rocket Mortgage/Schwab has gotten into the loan business. If other employees performance is similar to Ryan's, I will not use another lender anytime soon. I hope you give the big players (B of A; Wells Fargo) a run for their money. You are setting a new standard for customer service in the lending industry, which is sorely needed. I am purchasing another property in another state and wish Ryan was licensed in that State. Instead he referred me to a fellow colleague. I doubt another lending officer could be as good as Ryan, but hope so! Thank-you so much ! Due to our unusual financial situation, without Ryan's willingness to keep trying different solutions, we would have lost an amazing investment property opportunity.Read MoreRead Less