Ryan Masserang

Detroit, MI

NMLS 32230

Triple Crown Banker

Ryan's Reviews

John Troy
Ryan was very professional and pleasant to work with. He made the process simple and easy for me while providing me with answers to the numerous questions I had without hesitation. Ryan was also a very personable individual who made me feel comfortable through the entire process! Thank you Ryan for your help and support. It was greatly appreciated!
Roy Schoenbeck
We desired to buy a new home in a distant city, move and then sell our current home to avoid having to utilize temporary housing. Ryan's knowledge of mortgages and skill in processing applications allowed us to obtain a low interest rate mortgage where we qualified on our retirement income and scheduled distributions from our assets in Charles Schwab with minimum tax burdens. We were able to ...We desired to buy a new home in a distant city, move and then sell our current home to avoid having to utilize temporary housing. Ryan's knowledge of mortgages and skill in processing applications allowed us to obtain a low interest rate mortgage where we qualified on our retirement income and scheduled distributions from our assets in Charles Schwab with minimum tax burdens. We were able to close a week ahead of schedule and next week the mover will be here for us to realize our dream to relocate to a better situation. Thank you Ryan, we highly recommend him for your mortgage needs.Read MoreRead Less
Scott Bortree
Ryan was very available and knew the answer or how to find the answer to every question that I had. His answers were correct and everything went at the speed he said it would. My only issue was cramming everything that's needs done into too short of a timeline. The next time I do this I am going be sure that there an extra week or maybe two of time to process all of the paperwork needed before the...Ryan was very available and knew the answer or how to find the answer to every question that I had. His answers were correct and everything went at the speed he said it would. My only issue was cramming everything that's needs done into too short of a timeline. The next time I do this I am going be sure that there an extra week or maybe two of time to process all of the paperwork needed before the set closing date. Ryan and his team delivered on the required date, but not a day early. Thanks Read MoreRead Less
Thomas King
Ryan was quick and easy throughout the process. Would recommend to others.
Laura Turpack
Ryan was great. I would highly recommend him. Trustworthy, straightforward, followed up, overall fantastic.
Jacob Gordon
ryan was forthright in this process and he and his staff got it done with care to the consumer
however the whole process needs retooling..we are told we got the mortgage, just need a few more things..then we get a call that the underwriter needs just a few more things...then we submit them and we are told the underwriter needs a few more things..very frustrating to the consumer../why isn't there a ...ryan was forthright in this process and he and his staff got it done with care to the consumer
however the whole process needs retooling..we are told we got the mortgage, just need a few more things..then we get a call that the underwriter needs just a few more things...then we submit them and we are told the underwriter needs a few more things..very frustrating to the consumer../why isn't there a master list given at one time so that there will be fewer "a few more things" we had three months of " a few more things' ...the underwriters have to be more efficient so the people that the consumer deals with do not lose their credibility and the consumer will have less angst....the protocol needs severe retoolingRead MoreRead Less
Roland Dupree
I couldn't have asked for a better agent to deal with. Patient, knowledagle and very rresponive.
Michaela Rebell
Ryan was a pleasure to work with. He was patient and very knowledgeable.
Paul Chirdon
Ryan delivered what he promised for our loan at the costs and schedule we initially agreed upon. He was pleasant to work with and helpful. The only negative was that that there where 2 handoffs to other Rocket Mortgage employees before the loan was finalized.
Richard Fietz
Ryan is the hardest working Mortgage Banker in the game! It took me 30 days for the day I called Ryan to move into my new home and I can assure you my situation was not a simple one! Put your faith in the man and he will not let you down!