Ryan Masserang

Detroit, MI

NMLS 32230

Triple Crown Banker

Ryan's Reviews

Glenn Gilkey
Ryan and his team did an excellent job in securing our loan and keeping us up to date with the process along the way. He was always quick to respond to any questions and did a great job anticipating any issues before they became issues. We have bought many homes in our life and this was probably the easiest loan process we have ever experienced. I would definitely recommend Ryan for any one ...Ryan and his team did an excellent job in securing our loan and keeping us up to date with the process along the way. He was always quick to respond to any questions and did a great job anticipating any issues before they became issues. We have bought many homes in our life and this was probably the easiest loan process we have ever experienced. I would definitely recommend Ryan for any one looking for a professional.Read MoreRead Less
Andy Smith
Ryan was fantastic throughout the loan process. His level of attention and concern for my financial situation instilled the confidence I have that I got the best possible loan on my new home. He took the time to address my concerns and questions, giving me as much information as possible, which made the loan process considerably less stressful. Although my financial situation wasn't completely ...Ryan was fantastic throughout the loan process. His level of attention and concern for my financial situation instilled the confidence I have that I got the best possible loan on my new home. He took the time to address my concerns and questions, giving me as much information as possible, which made the loan process considerably less stressful. Although my financial situation wasn't completely clear from past events, Ryan worked with me to find the best possible financing. As soon as financial situation clears completely, I will be talking to Ryan again to refinance, provided the market holds. If not, I trust Ryan to give me sound advice, even if that means staying with the financing I now have.
I think Ryan exemplifies the kind of representative any company would hope to have. I would expect the excellent service Ryan provides leads to a lot of loyal clients and new business through word of mouth.Read MoreRead Less
Larry Clark
Ryan and his team at Rocket Mortgage made the mortgage process for our purchase of a coop in NYC a cinch! His professionalism and positive attitude made him a pleasure to deal with. Ryan and his team were always quick to return a phone call or reply to an email. The Rocket Mortgage website was very useful for keeping track of the paperwork as well as the use of the secure upload portal for scanned...Ryan and his team at Rocket Mortgage made the mortgage process for our purchase of a coop in NYC a cinch! His professionalism and positive attitude made him a pleasure to deal with. Ryan and his team were always quick to return a phone call or reply to an email. The Rocket Mortgage website was very useful for keeping track of the paperwork as well as the use of the secure upload portal for scanned documents. I would gladly recommend Ryan Masserang at Rocket Mortgage to anyone looking for a home loan.Read MoreRead Less
Sheila Rowe
As a first time home buyer, I had a lot to learn about this rather complicated process. Ryan was instrumental in choreographing each move while making sure I understood what was next and would be the wisest way to use my loan. I felt secure in his knowledge and was delightfully surprised at how responsive and available he was. He actually called me back the weekend of his wedding! Ryan's your ...As a first time home buyer, I had a lot to learn about this rather complicated process. Ryan was instrumental in choreographing each move while making sure I understood what was next and would be the wisest way to use my loan. I felt secure in his knowledge and was delightfully surprised at how responsive and available he was. He actually called me back the weekend of his wedding! Ryan's your guy and he's backed up by an amazing team. Read MoreRead Less
Cathy Holmes
I loved working with Ryan! He was professional and competent while being friendly and helpful. I love Rocket Mortgage---Ryan and the others who helped us were wonderful.
Jennifer Gomez
Ryan was superb throughout the entire loan process. Courteous, prompt and professional are just some of the words that describe Ryan. I Cannot express how happy, and luck we were to have him assist us throughout the entire process. He is a consummate professional at what he does and would not hesitate to recommend him to anyone. Thank You, Ryan!
Sanjay Mungi
Ryan is a good listener, knowledgeable and thorough! He listens to issues and communicates effectively. He is able to manage to our expectations and then deliver above those expectations!
John Sernulka
His work ethic and values regarding customer service and diligence is awesome. Ryan, followed up on every detail and kept me updated throughout the entire financing process. He also ensured that I was educated on and understood every nuisance of the transaction. He also arranged for members of his team to be involved directly with his customer from the various departments processing the financing....His work ethic and values regarding customer service and diligence is awesome. Ryan, followed up on every detail and kept me updated throughout the entire financing process. He also ensured that I was educated on and understood every nuisance of the transaction. He also arranged for members of his team to be involved directly with his customer from the various departments processing the financing. Read MoreRead Less
Kathy Gholdson Puperi
Great experience. Wonderful accessibility for questions. Good follow up and follow through.
John Cusick
Ryan did a great job in answering all my questions in regard to our recent mortgage transaction. Anything I may have forgotten was quickly answered and pointed in the right direction on the documents page. Would recommend Ryan to anyone desiring a mortgage.