Reply from Ryan Spadafore:
I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I do see that your concerns were escalated to our senior research team already. Please know I am here for you in the future,...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I do see that your concerns were escalated to our senior research team already. Please know I am here for you in the future, if given the opportunity.Read MoreRead Less