My wife and I sought out a new home loan from Rocket Mortgage while we were also in the process of the same request with 2 other lenders (one being our current bank that we've had for 17 years). Sam was extremely pleasant to work with and made us feel at ease, as one of our potential lenders seemed a bit more 'sketchy'. Sam assured us from the beginning that he would do everything he could to ...My wife and I sought out a new home loan from Rocket Mortgage while we were also in the process of the same request with 2 other lenders (one being our current bank that we've had for 17 years). Sam was extremely pleasant to work with and made us feel at ease, as one of our potential lenders seemed a bit more 'sketchy'. Sam assured us from the beginning that he would do everything he could to meet our goals, as well as keep us in the loop. He did not disappoint and even reached out to us on his day off to provide updates. We're impressed by his professionalism and the way he made us feel important ... not just another account. Our final decision came down to Sam and our current bank. We ended up going with our current bank for our new home loan as they were able to provide slightly lower closing costs as well as we have a long-standing relationship with them, however in the event this relationship ever sours we will call Sam FIRST, as he truly cares about his clients and does everything he can to take care of them. FIRST RATE PROFESSIONAL ... BAR NONE!!Read MoreRead Less
Christina Softley
Christina Softley
551
Samuel was on top of everything and worked with us to get where we needed to be to get us into our new house! He was great to work with!
Megan Muka
Megan Muka
551
Samuel was a huge asset to us during our home buying process! He was quick, thorough, and understanding in answering all of our questions. We were so lucky to have the opportunity to work with him!
Wayne Matthews
Wayne Matthews
551
Samuel was the most detail oriented individual we have ever had the pleasure to deal with. He made himself available 24/7 for us and our realitor insuring a smooth result!
Doug VanHorn
Doug VanHorn
551
very helpful and personable. puts a customer completely at ease.
David Fifer
David Fifer
551
Working with Samuel was a pleasure from start to finish- he was friendly, prompt, patient, and there were no surprises. My customer experience was phenomenal.
Reid Dawson
Reid Dawson
551
Samuel was amazing through the process, and always responded quickly when I had a question. Both he and the rest of the team that worked on my mortgage were wonderful - they were friendly and responsive, and worked to ensure that everything came together to complete the transaction.
KT Cross
KT Cross
551
Samuel was really professional and handled our mortgage process as if it was his own. Even though he's a Detroit Lions fan he's alright with me! Thanks so much for all your help.
Karen Maxwell
Karen Maxwell
551
Samuel was responsive and very helpful through the whole loan process. We would highly recommend using him for your loan, too.
Thomas Kelso
Thomas Kelso
551
Samuel did an excellent job for us. He was very thorough and provided all the information we needed. He was also quite patient with us as our situation had it's own unique twists and challenges. He was also very polite and professional, we truly enjoyed working with him.
Justin Kingston
Justin Kingston
551
I would highly recommend Samuel for all your home loan needs. He was a pleasure to work with, found the product that worked best for me, and helped me achieve my goal of buying my first home. He is professional, caring, and very knowledgeable. I hope to be able to work with him again in the future!
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